Help Desk Support

Resolve help desk service calls using documented procedures. Support IT staff members on support work. Handle routine Help Desk calls to ensure timely resolution. Handle Help Desk ticketing system through Track IT. Must have IT Experience. Required Candidate profileAspiring Candidate should be Young, dynamic energetic promising with Technical Experience in...

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize...

Job Title: IT Support Executive / Customer support associate.Company Name: Trust Fin CorpLocation: Delhi NCRJob Type: Full-timeJob Responsibilities:Computer systems aur network ki daily maintenance aur troubleshootingSoftware installation, configuration, aur updates manage karnaPrinters, CCTV, internet routers, aur other IT equipment ka support denaUser...

Experience - 6 months - 2 years - Serve as a first point of contact for customer seeking technical or managerial assistance over the phone or mail - Determine the best solution based on the issue & details provided by the customers - Computer skills/ Customer support - Good Communication skills - Deliver the result within timeline Regards, **Job Types**:...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

Opening: 1 Nos.- Job ID: 21138- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 3.00 LPA TO 6.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location: - Noida Posted On: 10th Oct, 2020 **Basic Requirements: - Excellent customer...

Job description - Troubleshoot and resolve various hardware and software issues - Assist in the movement and set up of hardware - Assist with software set-up and configuration, and desktop hardware. - Assist customers with Windows OS and Mac OS. - Exceptional customer service skills with the demonstrated ability to build long-term relationships. -...

**Key Business Capabilities Required** - Service Desk Incident Management Citrix Application Support Team Player Problem Solving - 3+ years of IT Operations/Helpdesk/Service Desk/NOC Citrix CVAD infra environment knowledge is must. - Experience in supporting IT desktop infrastructure in an enterprise environment. - Experience with Windows 7, Windows 10...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...

Job Title: Front Desk Executive cum AdminLocation: NoidaExperience: Minimum 1 YearEmployment Type: Full-timeAbout the Role:We are looking for a Front Desk Executive cum Admin who will be the first point of contact for our company. The ideal candidate should be presentable, organized, and have excellent communication skills. You will manage the front desk...