Help Desk Support

We are looking for a highly skilled and motivated Help Desk Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Help Desk Support Engineer will play a critical role in resolving technical issues, ensuring smooth IT operations, and providing excellent customer...

Knowledge on ITSM ticketing tools, Ticket allocation,Tcket closure, Follow ups with user Maintainign SLA's, Technical remote support, Good knowledge of excel, Tool expereince like SNOW,BMC remedy or Manage engine Required Candidate profileMinimum 1 years of experience in service deskQuick learner and good communication skillsAdaptive & FlexibleTaking new...

Active Directory, setup, upgrades, and troubleshootingExchange on-premise upgrades, patching, and migration to Office 365Azure WVD pool creation and updatesVMware and Hyper-V host patchingMicrosoft Storage Replica setup Shift- 5:30 pm to 2:30 AM Required Candidate profile2-4 years of experience in technical support or helpdesk roles (for L1).4-6 years of...

JLL supports the Whole You, personally and professionally. Help Desk Executive Work Dynamics **What this job involves**: Prioritizing the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services...

Experience - 6 months - 2 years - Serve as a first point of contact for customer seeking technical or managerial assistance over the phone or mail - Determine the best solution based on the issue & details provided by the customers - Computer skills/ Customer support - Good Communication skills - Deliver the result within timeline Regards, **Job Types**:...

Engineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...

**Job Title**: Tier 1 Help Desk Agent **Location**: Noida, India **Job Summary**: **Key Responsibilities**: - AI-Tier 0 Interaction: Collaborate with AI-driven Tier 0 support systems to diagnose and escalate issues, ensuring smooth transitions between automated responses and human support. - Incident Management: Log and track support requests, ensuring...

Job Title Tier 1 Help Desk Agent AI-Driven Tier 0 Support for Clinical Trials Location Noida IndiaDepartment IT Support Clinical TrialsReports To Help Desk Supervisor IT Support ManagerJob Summary We are seeking a motivated and customer-oriented Tier 1 Help Desk Agent to join our Help Desk team In this role you will be the first point of contact...

**Job description**: - Addressing user tickets for issues regarding hardware, software, and networking. - Providing technical support either by visiting on-site or through remote-access systems. - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. -...

Opening: 1 Nos.- Job ID: 21138- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 3.00 LPA TO 6.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location: - Noida Posted On: 10th Oct, 2020 **Basic Requirements: - Excellent customer...