IT Help Desk Support
7 days ago
Job description
- Troubleshoot and resolve various hardware and software issues
- Assist in the movement and set up of hardware
- Assist with software set-up and configuration, and desktop hardware.
- Assist customers with Windows OS and Mac OS.
- Exceptional customer service skills with the demonstrated ability to build long-term relationships.
- Exceptional communication skills, both written and verbal.
- Ability to excel in a team-focused environment.
- Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes.
- Ability to juggle multiple responsibilities under tight deadlines.
- You have demonstrated your ability to function effectively in a fast-paced, multifaceted environment.
- You have strong analytical and decision-making abilities.
**Requirements**:
- College degree in computer science or similar
- Thorough understanding of MS-Office, Windows OS, Mac OS, iOs and android
- Have strong organizational and problem-solving skills
- Be customer service oriented and have the ability to multitask and work in a fast-paced environment
- Able to work independently and in a team environment
- Commitment to travel as needed;
- Experience of two years is a must.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹13,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
- Work from home
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
-
Help Desk Coordinator
7 days ago
New Delhi, Noida, India Mayanks It Solutions Full time ₹ 3,50,000 - ₹ 6,50,000 per yearResolve help desk service calls using documented procedures. Support IT staff members on support work. Handle routine Help Desk calls to ensure timely resolution. Handle Help Desk ticketing system through Track IT. Must have IT Experience. Required Candidate profileAspiring Candidate should be Young, dynamic energetic promising with Technical Experience in...
-
It Help Desk Analyst
2 weeks ago
Noida, Uttar Pradesh, India SDG Corporation Full time ₹ 2,00,000 - ₹ 6,00,000 per yearSDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize...
-
Help Desk Support
1 week ago
Noida, Uttar Pradesh, India Trust Fin Corp Full time ₹ 1,56,000 - ₹ 2,40,000 per yearJob Title: IT Support Executive / Customer support associate.Company Name: Trust Fin CorpLocation: Delhi NCRJob Type: Full-timeJob Responsibilities:Computer systems aur network ki daily maintenance aur troubleshootingSoftware installation, configuration, aur updates manage karnaPrinters, CCTV, internet routers, aur other IT equipment ka support denaUser...
-
Help Desk Support
7 days ago
Noida, India MNR Solutions Private Limited Full timeExperience - 6 months - 2 years - Serve as a first point of contact for customer seeking technical or managerial assistance over the phone or mail - Determine the best solution based on the issue & details provided by the customers - Computer skills/ Customer support - Good Communication skills - Deliver the result within timeline Regards, **Job Types**:...
-
IT Help Desk Support
7 days ago
Noida, India BizenCorp Pvt Ltd Full timeEngineer/diploma holder with required certification with minimum experience at L2 level in reputable organizations employed directly or through an infrastructure management vendor. (Freshers are also welcome) - Able to handle International Inbound Calls(US/UK/Australia) - Excellent analytical, time management, and problem-solving skills. - Excellent verbal...
-
Help Desk Support
7 days ago
Greater Noida, India SNVA Ventures Pvt Ltd Full timeHelpdesk Support Executive Minimum Requiremnts - 1. Graduation in any discipline. 2. Should have good communication skills, and should be able to speak, read, and write in English /Hindi. 3. Should be able to communicate confidently and politely with users. 4. Experience of at least one year in a call center. 6. Management and resolve customer...
-
Level 1 Help Desk Technician
1 week ago
Noida, India Executive81 HR Solutions Full timeOpening: 1 Nos.- Job ID: 21138- Employment Type: Full Time- Reference: - Work Experience: 2.0 Year(s) To 5.0 Year(s)- CTC Salary: 3.00 LPA TO 6.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Qualification: Any - Any Graduation- Location: - Noida Posted On: 10th Oct, 2020 **Basic Requirements: - Excellent customer...
-
IT Help Desk
2 weeks ago
Noida, India Head Field Solutions Pvt. Ltd Full timePerform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or services - Record...
-
Service Desk L1 Support
1 week ago
Noida, Uttar Pradesh, India Savantis Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole: Service Desk L1 SupportExperience: 1-3 YearsLocation: Chennai And NoidaMode: Full Time-Rotational ShiftsJob description:We are looking for a proactive and customer-focused Service Desk Analyst with 1–3 years of experience in IT support. The role involves providing first-level technical support, resolving end-user issues, and ensuring seamless IT...
-
Technical Support Analyst
2 days ago
Noida, India McGraw Hill Full timeOverviewAspire to Grow Our Global Technology Solutions (GTS) team equips our global business with the tools, technology, and expertise to deliver market-leading educational solutions to customers worldwide. With our continued success, we are expanding across India and opening up exciting new opportunities. We are now looking for a Technical Support Analyst...