Motor Dealer Sales
5 days ago
**Sales planning**
- Participate with Vertical head to scan the partners in assigned zones to understand segment growth potential of each Dealers, analyze historical performance, renewal base, etc. to propose projections for further discussion with NHOD / Zone Heads.
- Analyze the Dealer segmentation in terms of demographics, geography, characteristics etc. to assess the potential for business, share the same with respective zone head / cluster heads to drive partner activation
- Identify Dealers for potential business based on competitor actions, strategic partnership, future potential etc. from a long-term perspective
- **Relationship management**
- Plan Dealer visits on monthly to improve dealers activation and business growth.
- Influence stakeholders to grow existing relationship and expand reach to untapped business areas/ customer segments to increase opportunities to generate business for BAGIC
- Manage relationship to understand the customer’s requirements, manage any escalations and map products accordingly to drive high sales and business
- Identify new products requirements/ customization required in existing products and engage with Product Development team to develop products that fit partner’s context and requirements
- Reach out to Dealers through call to seek feedback on BAGIC services & address specific customer grievances by assigning the call to VOH & follow through for closure
- **Training and servicing**
- Understand the needs of partners in terms of explaining the products, customer-product mapping etc. and arrange training sessions for them by personally delivering product trainings or by collaborating with training team to deliver the specific training program
- Identify the issues behind escalated queries related to post sales services (claims, policy documents etc.) to resolve and fix the gap by collaborating with concerned team ( Operations / IT )
- Provide desired documents / reports (schedule VI, commission report, SP wise policy data etc. ) to assigned bank partner(s) as & when demanded.
- Plan initiatives to drive business / LOB mix for bank partners in accordance with defined guidelines & drive execution through Cluster heads / VOH’s
- Make marketing collaterals ( banners, Standees, pamphlets etc. ) available at bank partner dealers es to increase BAGIC visibility & subsequent business
- **Bank partner operations review**
- Prepare VOH performance review based on assigned Dealers to identify activation gap, areas of deviations from set objectives and share feedback with respective zone heads / Vertical head for corrective steps
- Review other business metrics such as Dealers conversion and activation to identify issues area of business opportunity; share the observation with VOH’s to promote & drive business
- Conduct a meeting with State heads to understand the market dynamics, ground level feedback and issues faced every month
- Coordinate with core Business team on periodical basis to drive specific initiatives launched
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