CRM Executive

1 week ago


Rohini Delhi Delhi, India Aimlay Pvt. Ltd Full time

**Job Title**: Senior Executive - CRM

**Company**: Aimlay Pvt Ltd

**Job Location**: Rohini Sector 10

**Key Responsibilities**:

- Execute strategies to maximize upselling and cross-selling opportunities.
- Implement effective collection strategies, ensuring timely payments and reducing outstanding dues.
- Handle customer queries, complaints, and issues promptly and professionally.
- Collaborate with different teams to enhance customer satisfaction and retention.
- Maintain accurate records of customer interactions and transactions.

**Required Skills**:

- Proficient in upselling and cross-selling techniques.
- Strong expertise in hardcore collection practices.
- Excellent communication skills, both verbal and written.
- Proven ability to achieve targets and deliver results.
- Familiarity with CRM software is an advantage.

**Salary Offered**: Up to 35,000 INR

**Notice Period**: Immediate Joiner

Thank you for considering Aimlay Pvt Ltd as your next career opportunity. We look forward to potentially welcoming you to our team.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person


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