Customer Support Executive
3 days ago
**Job Description - Customer Support Executive**
- Wide angle focus on whatever task is done
- Good knowledge in Excel
- Able to review and understand project specifications (like Manuals, Special Instructions, Cheat Sheets, Statement of Work etc)
- Sticking to the processes and the protocols defined where possible and escalating / providing solutions for new scenarios (example: new benchmarks, new process, new software, new technology, another scope projects etc) then and there
- Timely approach towards the work that is assigned
- Should be able to prepare and provide reports as directed by the manager
- Maintains customer feedback, TAT extension, customer appreciation reports which helps in understanding the needs of the customer and upgrade our skills
- Flexibility to adjust hours / shifts to meet operating needs
247 Digitize Services Pvt Ltd
No.3, Panchali Amman Koil Street,
Arumbakkam,
Chennai-600106.
Contact No: 044-42640543.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹16,000.00 - ₹25,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Speak with the employer**
+91 9941260426
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