Customer Support Executive

3 days ago


Arumbakkam Chennai Tamil Nadu, India 247 Digitize Services Pvt Ltd Full time

**Job Description - Customer Support Executive**
- Wide angle focus on whatever task is done
- Good knowledge in Excel
- Able to review and understand project specifications (like Manuals, Special Instructions, Cheat Sheets, Statement of Work etc)
- Sticking to the processes and the protocols defined where possible and escalating / providing solutions for new scenarios (example: new benchmarks, new process, new software, new technology, another scope projects etc) then and there
- Timely approach towards the work that is assigned
- Should be able to prepare and provide reports as directed by the manager
- Maintains customer feedback, TAT extension, customer appreciation reports which helps in understanding the needs of the customer and upgrade our skills
- Flexibility to adjust hours / shifts to meet operating needs

247 Digitize Services Pvt Ltd

No.3, Panchali Amman Koil Street,

Arumbakkam,

Chennai-600106.

Contact No: 044-42640543.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹16,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Bachelor's (preferred)

**Speak with the employer**

+91 9941260426



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