Customer Support Executive

3 days ago

Arumbakkam Chennai Tamil Nadu, India PROTEAM SOFTWARES Full time

Are you passionate about delivering exceptional customer service? Kurryzo, the dynamic online restaurant marketplace, is on the lookout for a Customer Support Executive to join our vibrant team. At Kurryzo, we believe in fostering open communication, building trust, and going the extra mile to engage with our valued customers.
- **Job Summary**:_
- **Key Responsibilities**:_
- Identify and assess customer needs to achieve satisfaction.
- Provide accurate, valid, and complete information through effective communication methods.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Handle complaints with finesse, offering appropriate solutions and alternatives, ensuring timely follow-up for resolution.
- Maintain records of customer interactions, process accounts, and file documents.
- Adhere to communication procedures, guidelines, and policies.
- Go the extra mile to engage and delight our customers.
- **Requirements**:_
- Bachelor's degree or equivalent work experience.
- We require specifically Freshers to apply
- Excellent communication skills in both English and Tamil.
- Strong problem-solving and analytical skills.
- Ability to thrive under pressure and meet strict deadlines.
- Familiarity with customer support software and tools.
- Knowledge of CRM systems and practices.
- Team-oriented mindset.
- Flexibility to work in shifts or on weekends as needed.
- **Working Conditions**:_

Join our dynamic customer support environment, where your commitment to exceptional service will make a real impact.

At Kurryzo, we value your dedication and offer a collaborative, engaging workplace that encourages growth and innovation.

**Job Types**: Full-time, Permanent, Fresher, Internship, Contractual / Temporary

Pay: ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- Weekend availability

Application Question(s):

- Are you proficient in English communication?

**Language**:

- English (required)

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