Insurance Sales Agent

Company : Kenko

Job Title : Insurance Sales agent

Vacancies : 50

Location : Gurgaon

Working: Work from office

Industry : Insurance

Functional Area : INSIDE SALES

Roles & Responsibilities:
Key responsibilities

1. Follow the Tele-calling effort matrix on a daily, weekly & monthly basis

2. Achieve given targets on a daily, weekly & monthly basis

3. Understand customer needs and requirements Qualifications Should be a graduate or undergraduate with a minimum 1-year work experience

Key skills

1. Proficient in speaking English & Hindi languages

2. Must have excellent interpersonal skills as well as Oral & verbal communication skills.

3. Highly goal-oriented

4. Customer first attitude. 5. Ready to work in fast-paced environments 6. Adaptable and thrive in changing environment 7. Speaking — Talking to others to convey information effectively. 8. Persuasion — Persuading others to change their minds or behavior. 9. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 10. Service Orientation — Actively looking for ways to help people. 11. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. 12. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 13. Negotiation — Bringing others together and trying to reconcile differences. 14. Coordination — Adjusting actions in relation to others' actions. 15. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

16. The ability to concentrate on a task over a period of time without being distracted. Key knowledge

1. Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

2. English and Hindi Language — Knowledge of the structure and content of the English language including the meaning of words, rules of composition, and grammar.

3. Customer Service — Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

4. Telecommunications — Knowledge of controlling and operations of telecommunications systems. Traits

1. Integrity —honest and ethical.

2. Dependability —reliable, responsible, and dependable, and fulfilling obligations.

3. Initiative — Job requires a willingness to take on responsibilities and challenges.

4. Achievement/Effort — Establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

5. Persistence — Job requires persistence in the face of obstacles.

6. Independence — developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

7. Attention to Detail — careful about detail and thorough in completing work tasks.

8. Self-Control — composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

9. Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

10. Stress Tolerance — Accepting sales denials, criticism and dealing calmly and effectively with high-stress situations or styles

Key tasks

1. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.

2. Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.

3. Explain products or services and prices, and answer questions from customers. 4. Obtain customer information such as name, address, and payment method, and enter orders into computers.

5. Record names, addresses, purchases, and reactions of prospects contacted.

6. Adjust sales scripts to better target the needs and interests of specific individuals.

7. Know how to use names and telephone numbers of potential customers from various sources such as telephone directories, magazine reply cards, and lists to sell. 8. Answer telephone calls from potential customers who have been solicited through advertisements.

9. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

10. Maintain records of contacts, accounts, and orders.

1. Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.

Technology skills

1. Access software —