
Client Relationship Executive
9 hours ago
**Key Responsibilities**:
- Serve as the first point of contact for clients regarding queries, complaints, service requests, and general assistance.
- Build and maintain strong relationships with clients to encourage repeat business and brand loyalty.
- Understand client needs and ensure their expectations are met.
- Collaborate with internal teams (sales, technical, operations, etc.) to resolve client issues promptly.
- Maintain detailed records of customer interactions, transactions, feedback, and complaints in CRM systems.
- Proactively communicate service updates, follow up on unresolved issues, and ensure client satisfaction.
- Generate client reports, service feedback summaries, and assist in customer surveys.
- Monitor key performance metrics (response time, resolution time, customer satisfaction) and suggest improvements.
**Requirements**:
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience (1-3 years) in customer support, client servicing, or account management roles.
- Excellent communication (verbal and written) and interpersonal skills.
- Strong problem-solving skills and ability to handle pressure.
- Proficiency in using CRM software, ticketing systems, and Microsoft Office tools.
- Ability to manage time effectively, prioritizes tasks, and meets deadlines.
- A positive attitude, patience, and a customer-first approach.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Client Relationship & Customer Support: 2 years (required)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Relationship Executive
1 week ago
B B D Bagh, Kolkata, West Bengal, India PrimeRoll International Pvt. Ltd. Full timeManaging outbound calls and customer service-related inquiries - Strong phone contact handling skills and active listening - Strong relationship building ability - Customer convincing power to procure or products Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift Supplemental...
-
Client Relationship Executive
2 days ago
Kolkata, India Executive Hunters Full time**JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...
-
SAP Executive
1 week ago
B B D Bagh, Kolkata, West Bengal, India THE CAREER LINE Full timeKey Responsibilities: - **Strategic Planning**: Develop and execute the SAP strategy to support business goals and objectives. - **Project Management**: Lead and oversee SAP implementations, upgrades, and enhancements. - **Team Leadership**: Manage and mentor SAP professionals, ensuring their development and performance. - **Client Relationship...
-
Customer Relationship Executive
7 days ago
B B D Bagh, Kolkata, West Bengal, India Acheron Holiday Planners Full time# you will be required to **maintain strict confidentiality about travel plans within and outside the organization**. Additionally, company rules about travel need to be followed. You will regularly be in touch with finance and HR to manage all documentation and formalities pre and post-travel. 1. Min Bachelor's Or Avobe. 2. Fluent Verbal & Written...
-
Field Sales Executive
9 hours ago
B B D Bagh, Kolkata, West Bengal, India SAFELIFT INDUSTRIES Full timeSafelift is seeking a dynamic and motivated **B2C Field Sales Executive** to promote and sell our superior material handling products directly to end-users, small businesses, and contractors. This role involves client acquisition, field sales visits, product presentations, and building strong customer relationships to drive revenue and brand growth. **Key...
-
Stock Market Marketing Executives
1 week ago
B B D Bagh, Kolkata, West Bengal, India Gateway Commodities pvt. ltd. Full time**Key Responsibilities**: - Identify and acquire potential sub-brokers and individual clients. - Conduct meetings and presentations to pitch brokerage offerings. - Develop and execute local marketing and outreach campaigns. - Build and maintain long-term business relationships. - Coordinate with internal teams to ensure smooth client onboarding. - Attend...
-
Sales Executive
1 week ago
B B D Bagh, Kolkata, West Bengal, India ASC FORGINGS PVT. LTD. Full timeWe are seeking a highly motivated Sales Executive to join our team. The Sales Executive will be responsible for customer calls, lead generation, and basic data entry. Key Responsibilities: - Make regular client calls to identify new sales opportunities and maintain existing relationships - Create customer database - Collaborate with other team members to...
-
Marketing Executive
2 weeks ago
B B D Bagh, Kolkata, West Bengal, India Cubic HR Full time**Job Title**: Marketing Executive **Location**: Dalhousie **Industry**: Building Materials / Construction **Salary**: ₹25,000 per month **Experience Required**: Minimum 3 years in the Building Materials or Construction Industry **Key Responsibilities**: - Visit and engage with clients who are involved in construction work, including builders,...
-
Tele Caller Executive
2 days ago
B B D Bagh, Kolkata, West Bengal, India Fast Process Full timeAs a Telecaller Executive at Fast Process, you will play a crucial role in our mission to provide prompt and efficient financial services to our clients. Your primary responsibility will be to engage with potential customers over the phone, understand their financial needs, and guide them through the loan acquisition process. **Key Responsibilities**: 1....
-
Marketing Executive
1 day ago
B B D Bagh, Kolkata, West Bengal, India RSC Projects Private Limited Full timeWe are seeking a proactive and results-driven **Sales and Marketing Executive** to join our steel manufacturing team. You will be responsible for promoting and selling our steel products, expanding our customer base, and supporting the development and implementation of effective marketing strategies. This role combines strategic marketing with hands-on sales...