IT Support Associate Ii, IT Services

2 days ago

Gurgaon, India ADCI - Haryana Full time

2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Bachelor’s degree or Diploma in any discipline.
- Total 2+ years of experience in IT support domain includes asset management.
- Hands on experience in Windows.
- Should be capable to complete the task following the standard operating procedure.
- Should have experience in understanding IT equipment’s, peripherals and IT Warehouse.
- Should have experience in e-waste process.
- Should have experience in customs compliance process.
- Should have experience in disposing of asset following Safety guidelines.
- Should have in depth knowledge of GST and e-way bills.
- Good MS Office skills (Word, Excel, Outlook).

We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We’re looking for people who strive to “Work Hard. Have Fun. Make History.” Amazon is seeking bright, adaptable, and hardworking applicants to work at our Corporate Offices, India. IT Support Associate II work with Amazon teams to manage the IT equipment and inventory count they need. We treat Amazon employees as our customers and provide timely, accurate and professional support. A successful IT Support Associate II excels in a fast-paced, team environment and possesses excellent communication skills. Key job responsibilities - Responsible to check IT/AV assets physical condition to prepare the list of end of life assets. - Responsible to scan all the IT assets monthly wise. - Responsible for IT equipment data wiping following security guidelines weekly basis. - Responsible to segregate the End-of life assets physically in store. - Responsible to audit the End-of-life assets monthly and account all the assets in asset management tool. - Responsible to clear the store space occupied by damaged/EOL assets on monthly or quarterly. - Responsible to collect the required documents from the tool or from vendor for e-waste disposal. - Responsible to get the required approval from stakeholders prior to material clearance. - Responsible to coordinate with vendor to get the required documents prior and post e-waste disposal. - Responsible to prepare the gatepass, delivery challan and required documents for e-waste disposal. - Responsible for vendor coordination physically on site for material pickup following building protocol. - Responsible to support the end user machines windows technical issues when and where required.
- Total 2+ years of experience in IT support domain includes asset management.
- Hands on experience in Windows.
- Should be capable to complete the task following the standard operating procedure.
- Should have experience in understanding IT equipment’s, peripherals and IT Warehouse.
- Should have experience in e-waste process.
- Should have experience in customs compliance process.
- Should have experience in disposing of asset following Safety guidelines.
- Should have in depth knowledge of GST and e-way bills.
- Good MS Office skills (Word, Excel, Outlook).

  • Web Admin

    1 week ago

    Gurgaon, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Customer Support Associate

    1 week ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    Job Description:Position: Customer Support AssociateKey Responsibilities:Handle international customer queries through calls with professionalism and empathy.Provide accurate information, resolve issues, and ensure high-quality customer experience.Identify customer needs and offer appropriate products/services through upselling and cross-selling...

  • Fraud Support Associate Ii

    6 days ago

    Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor's Degree **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Participates in department initiatives to improve efficiencies. - Remains up-to-date on changing fraud trends. - Participates in special projects, e.g., card...

  • Customer Service Associate"

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 28,80,000 - ₹ 38,40,000 per year

    Key Responsibility:-Respond promptly to customer inquiries via phone, email, chat, or social media.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures,...

  • Customer Service Associate Ii

    2 weeks ago

    Gurgaon, India Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Officer

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 2,76,000 - ₹ 3,48,000 per year

    Designation - Customer Care AssociateKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Provide feedback on the...

  • Customer Service Associate CSA

    1 day ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,78,864 per year

    Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Provide feedback on the efficiency of the customer service...

  • Customer Services

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description:Position: Customer Support AssociateKey Responsibilities:Handle international customer queries through calls with professionalism and empathy.Provide accurate information, resolve issues, and ensure high-quality customer experience.Identify customer needs and offer appropriate products/services through upselling and cross-selling...

  • Customer Service Associate Ii

    6 days ago

    Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: General Equivalency Diploma **Travel Percentage**: - Excellent customer service skills that build high levels of customer satisfaction - Excellent verbal and written communication skills - Computer navigation and operation skills -...

  • Customer Care Associate

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 22,000 - ₹ 29,000 per year

    Designation - Customer Care AssociateKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Keep records of customer...