Customer Service

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Bachelor's degree in any fieldExcellent written and verbal communication skillsApplicant should be comfortable with night shifts and WFO Required Candidate profileExcellent communication skills (verbal & written)Excellent customer service skillsAbility to work independently and as part of a team

Job OverviewWe are seeking a dedicated Customer Service professional to join to top Based in Gurgaon, this full-time, junior-level position is ideal for candidates with 1 to 3 years of work experience in the field. The successful applicant will be expected to provide top-notch customer support and contribute to the company's ongoing success in delivering...

Join us as a Customer Service & Operations Delivery ManagerWe'll look to you to drive a customer focused culture by developing improvement initiatives to enhance customer satisfaction and improve business efficiencySpecialising in Customer Contact, you'll be delivering successful and appropriate customer and business outcomes through digital channels in a...

JOB DESCRIPTION OF CUSTOMER SUPPORT - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution -...

· % of production time to be spent logged in on calls or web chat · Answer calls & chats with an approach to deliver positive customer satisfaction · Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision · Maintain internal & client defined quality on calls · Understands...

Role & responsibilities:Providing complete information about the product to customers.Resolving all product or service-related issues of customers.Preparing Customer Service Guidelines.Maintaining accurate records of customers.Giving the right pitch to potential customers to encourage product purchases or service usage.Regularly updating and maintaining...

Customer Service & Operations Analyst RequiJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You'll be liaising with customers and businesses to accurately collect information in order to solve their queries You'll be able...

*Customer Support Executive*Responsibility:Should be able to communicate with international usersExcellent Communication in EnglishGood thought processEligibility:Freshers can applyAny Graduate can applyReady to work in rotational shiftImmediate joinersSalary: Up to 35k CTCContact : Job Types: Full-time, Permanent, FresherPay: ₹25, ₹31,335.20 per...