
IT Support Analyst
18 hours ago
Company Description
Raksha IT is a provider of Intelligent IT Solutions, catering to a variety of IT requirements with minimal downtime and business-invasive impact. Our professionals work on a wide range of IT projects, including cloud, data and analytics, mobility, security, and IT lifecycle management, with an emphasis on team leadership, process and procedures, and customer advocacy. Our IT project services ensure alignment between business and technology strategies to deliver expected outcomes.
Role Description
The Information Technology Support Analyst role is a full-time on-site position based in Udyog Vihar (Opposite Cyber Hub). The Support Analyst will be responsible for providing technical support to end-users, troubleshooting issues, and maintaining IT systems and equipment. The role involves working closely with team members to provide high-quality IT services and solutions. This role requires working during Australian Time Zone hours - from 8.30am to 6pm Sydney Time (GMT +10)
Responsibilities:
- Provide technical support to end-users via phone, email, or in person, resolving issues related to hardware, software, and network systems.
- Troubleshoot and resolve IT problems efficiently, ensuring minimal downtime and disruption to business operations.
- Install, configure, and maintain hardware and software components, including operating systems and applications.
- Manage user accounts and permissions in Microsoft 365 and Windows Server environments.
- Monitor and maintain system security, ensuring data protection and compliance with company policies.
- Collaborate with other IT team members to implement IT projects and upgrades effectively.
- Document technical procedures and solutions for reference purposes.
- Stay updated on emerging technologies and IT trends, recommending improvements to enhance the company's IT infrastructure.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Minimum of 2 years of experience in Level 1/2 IT support role.
- Solid experience with Microsoft 365, including Exchange Online, SharePoint, and Teams.
- Proficiency in Windows 11 and Windows Server administration.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are a plus.
-
Production Analyst
22 hours ago
Gurgaon, Haryana, India Smartedge IT Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Production Support Analyst/IT Analyst/Process Owner/Workflow Coordinator Expr-5+ yrsLocation- Gurugram Skills:Experience as an Support AnalystRPA tools: UiPath (Good), Power Automate, Automation AnywhereService Now. JIRA, Agile/scrum.
-
Senior Business Analyst
2 days ago
Gurgaon, Haryana, India Lean IT Inc. Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe're Hiring: Senior Business Analyst (8+ Years Experience) Are you an experienced Business Analyst with a passion for driving change in the financial crime (AML/KYC) domain? We're looking for a Senior BA who can bridge business and technology to deliver impactful solutions.Primary Skills (Mandatory):8+ years' experience as a Business AnalystStrong verbal &...
-
Production Support Analyst
1 week ago
Gurgaon, Haryana, India FNZ Group Full time ₹ 6,00,000 - ₹ 12,00,000 per yearProduction Support AnalystAbout FNZFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management...
-
Production Support Analyst
23 hours ago
Gurgaon, Haryana, India FNZ Full time ₹ 1,20,000 - ₹ 5,44,000 per yearJob TitleProduction Support AnalystLocationGurgaon, IndiaReports toHead of Prod SupportFor advertising:About FNZWho We AreFNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions...
-
Senior Support Analyst
6 days ago
Gurgaon, Haryana, India BSI Financial Services Full time ₹ 8,00,000 - ₹ 24,00,000 per yearSenior Support Analyst (Application)Entra Solutions (A BSI Financial Services company)Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we're looking for people like you to make a positive change and join our team...
-
Application Support Analyst
19 hours ago
Gurgaon, Haryana, India UnitedLex Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary:We are looking for a motivated and detail-oriented Application Support Analyst with at least 1 year of experience to join our growing Application Support team. The ideal candidate will have hands-on experience supporting Relativity or similar eDiscovery platforms, be comfortable running SQL queries, and be open to working rotational shifts.Key...
-
Production Support Analyst-L2
19 hours ago
Gurgaon, Haryana, India Innova ESI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole: Production Support AnalystExperience: 9+ YearsLocation: GurugramNotice: Immediate Joiners OnlyJD:Specific skills required :Should have worked in Prod support at L2 level, supporting business users directly.Hands on withSQL/Unix.Hands on withVB/Powerquery/Python.Experience on monitoring/job scheduling tool like Control-M .Well versed with basic support...
-
Systems Support Analyst
1 week ago
Gurgaon, Haryana, India Milliman Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout MillimanIndependent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business...
-
Product Support Analyst
3 weeks ago
Gurgaon, Haryana, India S&P Global Market Intelligence Full timeJob DescriptionWhats in it for you:As a Product Analyst on Platforms and Tools, you will have the opportunity to work closely with senior stakeholders from all the divisions and showcase your ability to tackle multiple assignments with ease and gracefully absorb changes as they present themselves. Overall goal of the Team is to develop and support a common...
-
Business Support Senior Analyst
4 days ago
Gurgaon, Haryana, India NTT DATA Global Delivery Services Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearBusiness Support Senior Analyst Power BI Specialist We are seeking an experienced Power BI Specialist to support a leading US-based Retirement & Annuities organization. The role demands advanced Power BI expertise to deliver sophisticated data visualizations and actionable insights, combined with strong project administration skills. Candidates with...