Salesforce Administrator

1 day ago

Bengaluru, India Egencia Full time

Egencia (an Amex GBT company) is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

The Egencia Salesforce team is seeking a highly collaborative Salesforce Administrator to join our global team. This is a “wear-many-hats” role responsible for designing and configuring solutions in and around Salesforce, with hands-on administration and setup.

Are you a self-starter, be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment? Do you work well under pressure to meet ongoing and overlapping deadlines within short time constraints?

If this sounds like you, and you have a flexible attitude with eagerness to learn and grow from the team around them, then we would love to hear from you.

**Responsibilities**:

- Drive system design and configuration with scalable solutions addressing potential future needs
- Supporting a diverse stakeholder group in all phases of Salesforce development: planning/grooming, delivery, support
- Translating business requirements into logical Salesforce technical designs
- Participation in daily stand-ups to provide updates and maintain transparency within the group and across business partners
- Active participation in architecture and design discussions to promote administration best practices
- Troubleshooting and driving resolution of bugs/issues
- Contribute technical insight to daily support issues, as needed

Qualifications:

- Certified as a Salesforce Administrator or equivalent experience preferred
- Able to work autonomously with mínimal guidance
- Experience developing across multiple Salesforce instances at once
- Advanced Usage of Salesforce Data Management Tools and Microsoft Excel
- Experience using bug/project management tools (preferably JIRA)
- Experience in developing processes and creating end-user documentation
- Solid sense of customer focus and the importance of the voice of the customer

Location

India - Bangalore

The #TeamEgencia Experience

Work and life: Find your happy medium at Egencia.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.-
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.- Wellbeing resources to support mental and emotional health for you and your immediate family.- And much more

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult

GBT Recruitment Privacy Statement

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