Jira Administrator

3 days ago

Ambattur Chennai Tamil Nadu, India PRABHA AUTOMOTIVE ENGINEERS PVT LTD Full time

A Jira administrator manages and maintains the Jira platform within an organization, ensuring it effectively supports project and task management.
- This includes configuring projects, workflows, user permissions, and integrations, as well as providing support and training to users. They also troubleshoot issues and optimize the system for performance and usability.
- Key Responsibilities:

- Jira Configuration and Management: Installing, configuring, and maintaining Jira Core, Jira Software, Jira Service Management, and associated add-ons.
- Workflow Customization: Creating and managing workflows, screen schemes, permission schemes, and notification schemes to align with organizational processes.
- Project Management: Setting up new Jira projects, defining project roles, and configuring project settings to meet specific team needs.
- User Management and Support: Managing user access, permissions, and groups, as well as providing training and support to users on Jira functionality. Integration and Automation: Integrating Jira with other tools and systems, and automating tasks to streamline workflows.
- Troubleshooting and Optimization: Diagnosing and resolving technical issues, optimizing Jira performance, and ensuring system stability.
- Documentation and Training: Creating and maintaining documentation, such as user manuals and FAQs, and providing training to users on Jira best practices. Skills and Qualifications:

- Strong Jira Expertise: In-depth knowledge of Jira's features, configurations, and administration. Technical Skills: Experience with scripting languages like Groovy (for Jira automation), SQL (for data extraction), and understanding of REST APIs.
- Problem-Solving and Analytical Skills: Ability to troubleshoot technical issues, analyze system performance, and identify areas for improvement.
- Communication and Interpersonal Skills: Ability to effectively communicate with users, stakeholders, and technical teams.
- Project Management Knowledge: Understanding of Agile and Kanban methodologies and project management principles.
- Experience with Atlassian Ecosystem: Familiarity with other Atlassian products like Confluence and Bitbucket is often preferred.
- Certifications: While not always required, Atlassian certifications like Jira Administrator can demonstrate expertise.

Pay: ₹340,682.00 - ₹1,407,641.23 per year

**Benefits**:

- Food provided

Work Location: In person

**Speak with the employer**
+91 7299237371

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