Jira Administrator

4 weeks ago

Chennai, Tamil Nadu, India Grethena Full time

Company : Grethena Private Limited

Location : Chennai

Experience : 6+ years

Salary : As per market standards

Job Title : Jira Administrator

About us :

Grethena - Shaping the Digital Landspace Our team of experts has years of experience in App, AI, OTT Platform and Booking App Development. We are passionate about helping our clients succeed and we take pride in delivering high-quality work.

Reports To : Jira Administrator will report to Line Manager.

Job Summary :

We are seeking an experienced Jira Administrator to manage, configure, and optimize Jira Software, Jira Service Management (JSM), and Confluence across multiple business units and verticals. This role involves end-to-end administration, workflow customization, integrations via REST APIs, and supporting cross-functional teams to ensure seamless project and service delivery.

Key Responsibilities : & Configuration :

- Manage Jira Software, Jira Service Management (JSM), and Confluence instances, including user management, permissions, and project configurations.

- Design and customize workflows, automation rules, screens, fields, and dashboards to meet business requirements.

- Maintain schemes (permission, notification, issue security, etc.) for different business units.

Integration & Automation :

- Implement and manage API integrations with external tools (CRM, DevOps, ITSM, reporting systems).

- Configure and maintain marketplace apps/plugins to extend Jira and Confluence functionality.

- Develop scripts and automation using tools like Automation for Jira, ScriptRunner, or custom APIs.

Multi-Business Support :

- Provide Jira solutions across multiple business verticals, balancing different workflows and governance requirements.

- Collaborate with stakeholders to gather requirements and translate them into Jira/Confluence solutions.

Maintenance & Governance :

- Perform regular instance audits, cleanup, and upgrades.

- Ensure adherence to best practices and governance for Jira and Confluence usage across teams.

- Troubleshoot and resolve user issues, including escalations from service desks.

Reporting & Analytics :

- Create custom reports and dashboards for project tracking, SLAs, and KPIs.

- Work with business teams to provide analytics for leadership and management reviews.

Qualifications, Skills and Competencies :

- Any Graduate.

- 5+ years of hands-on experience administering Jira Software, JSM, and Confluence in enterprise environments.

- Strong understanding of Jira configurations : workflows, schemes, custom fields, permissions.

- Experience with API integrations (REST, webhooks) and automation.

- Familiarity with Atlassian Marketplace apps like ScriptRunner, Insight/Assets, and Tempo.

- Knowledge of ITIL/ITSM processes (incident, change, problem management) in Jira Service Management.

- Basic understanding of SQL and scripting (Groovy, Python, or similar) is a plus.

- Experience supporting multiple business units and managing complex instances.

- Atlassian certifications (ACP-100/ACP-400) preferred.

Why Join us?

- Competitive rates

- Opportunities for professional growth and career advancement

- A collaborative and innovative work environment

- The chance to work on cutting-edge projects that impact various industries

- Flexibility of occasional work from home

- Located in Prime location and Nice Office Location

- Fun Fridays and Employer of the month vouchers

(ref:hirist.tech)

  • Jira Administrator

    1 week ago

    Chennai, Tamil Nadu, India kripya engineering Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Jira AdministratorPosted on: June 28, 2025Experience: 5-7 YrsFull TimeChennaiSeeking expert JIRA Admin to configure Data Center & Cloud, customize workflows, and build reports using ScriptRunner & RTM.

  • JIRA Cloud Admin

    7 days ago

    Chennai, Tamil Nadu, India Ford Motor Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JIRA Cloud Admin Job Description : JIRA Cloud Admin to serve as a key support administrator within our Hub and Spoke model. In this structure, you will operate as a subordinate Admin reporting to the central Hub Team, focusing on delivering expert Atlassian Cloud administration and technical support to one or more assigned Spoke Instances. Admin ensure...

  • Jira Admin

    1 week ago

    Chennai, Tamil Nadu, India UST Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    9 - 12 Years1 OpeningChennaiRole descriptionRole Proficiency:Independently facilitate the growth and maturity of Agile teams ensuring transparent delivery of results for repetitive and incremental processesOutcomes:Transform and guide teams to the Agile way of organizing and functioning moving from traditional waterfall applying the values and principles of...

  • Senior Officer

    1 week ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob Title: Senior JIRA & Confluence AdministratorLocation: MumbaiCandidate Specification& Job ResponsibilitiesCandidate must have 7+ years on experience with Atlassian JIRA and Confluence administration in enterprise environments Validate the information received using Existing guidelines Deep expertise in JIRA configuration, including complex...

  • Freelance IT Administrator

    2 weeks ago

    Chennai, Tamil Nadu, India Leading MNC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Looking for a Freelance IT Administrator to join a team of rockstar developers. The candidate should have a minimum of 5+ years. of experience. There are multiple openings. If you're looking for freelance/ part time opportunity (along with your day job) & a chance to work with the top 0.1% of developers in the industry, this one is for you You will report...

  • Atlassian Administrator

    1 week ago

    Chennai, Tamil Nadu, India Reveleer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About ReveleerReveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every...

  • IT Administrator

    2 weeks ago

    Chennai, Tamil Nadu, India Tazapay Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title - IT Administrator - IndiaLocation - Chennai - IndiaAbout TazapayTazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care...

  • Senior Contracts Administrator

    1 week ago

    Chennai, Tamil Nadu, India ZoomInfo Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.Position...

  • Mapping and Administrative Support Specialist

    5 days ago

    Chennai, Tamil Nadu, India Logitech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.TheMapping and Administrative Support Specialistis primarily responsible for using design software to create customized, highly-detailed office maps and floor plans, per the requirements of Logitech's enterprise...

  • Software Engineer

    3 weeks ago

    Chennai, Tamil Nadu, India DTCC Full time

    Job DescriptionPosition: Jira DeveloperCompany: DTCCWork Model: Hybrid (3 days onsite Tuesdays, Wednesdays + 1 flexible day)Experience Required: 6+ years in related IT roles, 4+ years as a Jira DeveloperKey Responsibilities:- Design, develop, test, and maintain Jira configurations using Groovy scripting.- Create custom workflows, fields, screens,...