IT Administrator

Job Title - IT Administrator - India

Location - Chennai - India

About Tazapay
Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates.

They are licensed and backed by leading investors.

What's exciting waiting for You?

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc.

We believe in a culture of openness, innovation & great memories together.

Are you ready for the ride?

Find what interesting things you could do with us.

Role Overview
We are looking for a proactive and detail-oriented IT Administrator to manage and support the daily IT operations across the organization. The ideal candidate will be responsible for ensuring the smooth functioning of all hardware, software, network, and security systems, as well as providing technical support to employees and maintaining asset records.

Responsibilities

• Manage, configure, and maintain company laptops, desktops, printers, and other IT equipment.
• Oversee IT inventory, asset tagging, procurement, and life cycle management.
• Install, configure, and update operating systems and software applications.
• Set up new employee workstations and manage onboarding/offboarding from an IT perspective.
• Maintain and troubleshoot company network, VPNs, internet connectivity, and Wi-Fi infrastructure.
• Manage access rights and user accounts across internal systems and platforms.
• Ensure data backup, recovery, and security measures are in place and effective.
• Provide first-line support to resolve IT-related issues in a timely and professional manner.
• Coordinate with external vendors and service providers for IT hardware and support.
• Monitor system performance and proactively address potential problems.
• Document processes, configurations, and changes in the IT infrastructure.
• Support IT audits and ensure compliance with company policies and security standards.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 2–4 years of proven experience as an IT Administrator or in a similar role.
• Hands-on experience with Windows, macOS, and Linux environments.
• Strong knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.).
• Familiarity with cloud-based tools and platforms like Google Workspace, O365, and VPN solutions.
• Good understanding of cybersecurity principles and endpoint security tools.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks effectively.
• Experience with IT asset management tools and ticketing systems (e.g., Jira, Freshservice, Zoho Desk).
• Exposure to MDM solutions (like Jamf, Intune).
• Certifications like CompTIA A+, Network+, or equivalent are a plus.

What We Offer:

• A dynamic and challenging work environment with opportunities for personal and professional growth.
• Competitive salary and benefits package.
• Flexible working conditions.
• The chance to be part of a company shaping the future of global finance.

Tazapay's Vision and Operating Principles.

Tazapay Vision (North Star)

The platform of choice for Collect, Hold and Pay for global businesses anchored in emerging markets

Tazapay Mission

To enable cross-border business to focus on growth by enabling them to access more consumers overseas, simplifying operations and drive cost efficiencies through a single integration with Tazapay platform

Tazapay operating principles

• We always aspire to delight, in big or small ways: We start with the customer and work backwards
• We dive deep: We are in a complex business; Cannot operate at the surface level. Learning from our mistakes will cultivate deep knowledge and analytical rigor
• We debate, disagree but once decided, we commit: Challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. Once a decision is made, commit wholly
• We deeply care about what we do and are proud of it: Focus on quality, and take it to heart when something falls short. Maintain a growth mindset and focus on continuous improvement
• We take ownership and are never complacent: Focus on the processes, and drive individual accountability through transparency & tracking. Leaders don't say - "It's not my job"

Location - Chennai

Join our team and let's groove together to the rhythm of innovation and opportunity

Your Buddy Tazapay