Call Centre Representative

5 days ago

Bangalore City Bengaluru Karnataka, India OnexBus Full time

**Information & Sales**: Providing accurate information about products, services, and company policies, and potentially upselling or processing orders.
- **Problem Solving**: Helping customers resolve issues, record complaints, perform background checks, and escalating complex problems to the appropriate team.
- **Data Management**: Using customer relationship management (CRM) systems to record customer interactions, update account information, and maintain accurate records.
- **Communication**: Communicating clearly and effectively with customers to build relationships and ensure a positive experience.
- **Teamwork**: Collaborating with other call center professionals to improve customer service and working towards company goals and KPIs.

**Required Skills**:

- **Communication**: Strong command of the English language, verbal communication, and active listening skills are essential for effective customer interactions.
- **Problem-Solving**: The ability to analyze issues and find appropriate solutions efficiently.
- **Customer-Centric Approach**: A patient and empathetic attitude focused on meeting customer needs and ensuring satisfaction.
- **Technical Proficiency**: Familiarity with call center software, CRM systems, and other necessary tools.
- **Multitasking**: The capacity to manage multiple tasks, such as answering calls, looking up information, and updating systems simultaneously.

Types of Calls Handled
- **Inbound Calls**: Customers reaching out with questions, complaints, or to place orders.
- **Outbound Calls**: Agents contacting customers with service status updates.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Flexible schedule

Application Question(s):

- Do you have a stable and uninterrupted data connection?

**Experience**:

- Call Center : 3 years (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

  • Call Centre Representative

    2 days ago

    South City, Ludhiana, Punjab, India Magic Tree Holistic Wellness Private Limited Full time

    Job Description: Call Centre Executive Location: Magictree Ayurveda Centre, South City, Ayali Khurd, Ludhiana Employment Type: Full-time Experience: 2+ year in customer service/call centre role preferred Key Responsibilities: 1. Inbound & Outbound Calls: - Handle all incoming calls related to inquiries about Ayurveda treatments, services, and...

  • Call Centre Representative

    2 weeks ago

    Bengaluru, Karnataka, India Vidal Health Insurance Full time

    **Call Centre Job Description** WALK-IN for interview anytime between 10am-5pm between Monday to Friday. LOOKING ONLY FOR IMMEDIATE JOINERS MAX 15days notice. **PREFERRED ONLY MALE CANDIDATES** **Job Role** - Handling inbound calls related to policies. - Follow up with the internal team for Pre-Auth cases. - Convincing customers related to claims. -...

  • Call Centre Representative

    2 weeks ago

    South City, Ludhiana, Punjab, India Magic Tree Holistic Wellness Private Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job Description :Call Centre ExecutiveLocation: Magictree Ayurveda Centre, South City, Ayali Khurd, LudhianaEmployment Type: Full-timeExperience: 2+ year in customer service/call centre role preferredKey Responsibilities:Inbound & Outbound Calls:Handle all incoming calls related to inquiries about Ayurveda treatments, services, and appointment bookings.Make...

  • Call Centre Agent

    2 days ago

    Bengaluru, Karnataka, India Bizaccenknnect Pvt. Ltd. Full time

    Urgent Hiring: Call Centre Agents Location: Kormangala, Bangalore Shift Timing: 10:00 AM - 7:00 PM Working Days: 6 Days (Rotational Week Off) Immediate Joining Designation: Call Centre Agent Experience: 1 to 6 Years (ONLY in Membership Selling) Industry Preference: Club Mahindra, Country Inn, Make My Trip, or similar **Key Responsibilities**: Make...

  • Call Centre Executive

    3 days ago

    Jayanagar, Bengaluru, Karnataka, India Mibo Health And Happiness Care Pvt Ltd Full time

    **Position: Call Centre Executive** **Location: Mibo Care - Psychiatric & Psychological OP Centre** We’re hiring a Call Centre Executive for our psychiatric hospital. You’ll be the first point of contact for all incoming calls-handling inquiries with empathy, explaining services, scheduling appointments, and coordinating with departments. This role...

  • Call Centre Executive

    3 days ago

    Jayanagar, Bengaluru, Karnataka, India Mibo Health And Happiness Care Pvt Ltd Full time ₹ 3,60,000 per year

    Position: Call Centre ExecutiveLocation: Mibo Care – Psychiatric & Psychological OP CentreWe're hiring a Call Centre Executive for our psychiatric hospital. You'll be the first point of contact for all incoming calls-handling inquiries with empathy, explaining services, scheduling appointments, and coordinating with departments. This role requires...

  • ▷ Urgent! Executive Call Centre

    3 weeks ago

    Bangalore, Karnataka, India Teleradiology Solutions Full time

    Executive-Call centre Handle calls to understand and address company s and client s needs and requirements Responding efficiently and accurately to callers and ensuring that client feels supported and valued Providing comprehensive support to all clients Should be able to get and provide accurate information Should be willing to work in a changing...

  • Call Centre

    2 weeks ago

    Bengaluru, Karnataka, India Modus Business Transformation Platform Full time ₹ 2,40,000 - ₹ 8,00,000 per year

    Excellent EnglishReaching out to potential clients through calls, emails, digital channels, introducing our products and services, and driving sales conversion. Proactive,handling customer interactions end-to-end, from prospecting to closing deals. Required Candidate profileExperience in telesales, inside sale, or call centre operationNo Field workCRM...

  • Call Centre Manager

    4 days ago

    Bengaluru, India Bodycraft Full time

    Job Description Responsibilities - Create a task list for the call center daily activities and ensure they are achieved. - Ensure the resources are used to produce optimal results. - Monitor the performance of the call center and regularly provide feedback. - Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to...

  • Associate Information Centre Jobs Opening in International knee and Orthopaedic Centre at HSR, BangaloreLess

    6 days ago

    Bangalore, India International knee and Orthopaedic Centre Full time

    We are seeking a professional and empathetic Information Centre Associate to be the first point of contact for patients and visitors. This role involves handling inbound and outbound calls, scheduling appointments, assisting with insurance-related documentation, and coordinating with various departments to ensure a smooth patient experience.More information...