Call Centre Manager
4 weeks ago
Job Description Responsibilities - Create a task list for the call center daily activities and ensure they are achieved. - Ensure the resources are used to produce optimal results. - Monitor the performance of the call center and regularly provide feedback. - Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances. - Provide training and orientation for the recruits to provide high-quality customer service. - Oversee the budget plans and track expenses of the call center. - Assess performances with metrics like calls left waiting, calls missed, etc. - Ensure that all employees adhere to the company policies and regulations. - Prepare performance reports and report any issue to the management. Requirement: - Prior experience as a call centre manager or any managerial position. - Experience with customer service is compulsory. - Proficient with MS Office and Call Centre software programs. - Strong ability to budget and perform financial analysis. - Strong knowledge of performance evaluation techniques and customer service metrics. - Driven and result oriented. - Strong problem-solving ability and analytical skill. - Excellent multitasking, time management, and leadership skills. Qualifications and Education Requirements Any bachelors degree is acceptable. Experience 5+ Years
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Call Centre Executive
2 weeks ago
Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full timeThe Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...
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Call Centre Executive
2 days ago
Jayanagar, Bengaluru, Karnataka, India Mibo Health And Happiness Care Pvt Ltd Full time ₹ 3,60,000 per yearPosition: Call Centre ExecutiveLocation: Mibo Care – Psychiatric & Psychological OP CentreWe're hiring a Call Centre Executive for our psychiatric hospital. You'll be the first point of contact for all incoming calls-handling inquiries with empathy, explaining services, scheduling appointments, and coordinating with departments. This role requires...
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Require Call Centre Executive
2 weeks ago
Bengaluru, India Positive Conversation Full time**Positive Conversation** **Job title**: Call Centre Executive **Location**: Hebbel - 560024, Bangalore, Karnataka **Terms**: Work from Office / Full time? **Salary/rate**: INR - 10000-150000 (Based on the experience) **Requirements**: Urgent **About us**: Poco care is the short form of Positive Conversations. Poco care is a technology driven...
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Executive Call Centre
1 week ago
Bengaluru, India Telradsol Full timeJob Description Job Description Executive-Call centre Duties and Responsibilities: Handle calls to understand and address company’s and client’s needs and requirements. Responding efficiently and accurately to callers and ensuring that client...
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Executive Call Centre
1 week ago
Bengaluru, India Telradsol Full timeJob Description Executive-Call centre Duties and Responsibilities: Handle calls to understand and address company’s and client’s needs and requirements. Responding efficiently and accurately to callers and ensuring that client feels supported...
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Call Centre Executive
2 weeks ago
Bengaluru, Karnataka, India Omaza Innovations Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per yearStreamer Onboarding/ Call Centre ExecutiveExperience: Minimum 1 Year in SalesLocation: Koramangala, Bengaluru (Onsite)Working Days: 6 Days a Week (Day Shift, Rotational Week Off)Gender: FemaleWhat We are Looking For:Were seeking enthusiastic female professionals with a background in sales and strong communication skills to join our streamer onboarding team....
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Call Centre Representative
4 days ago
Bengaluru, Karnataka, India Vidal Health Insurance Full time**Call Centre Job Description** WALK-IN for interview anytime between 10am-5pm between Monday to Friday. LOOKING ONLY FOR IMMEDIATE JOINERS MAX 15days notice. **PREFERRED ONLY MALE CANDIDATES** **Job Role** - Handling inbound calls related to policies. - Follow up with the internal team for Pre-Auth cases. - Convincing customers related to claims. -...
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Coordinator for Coaching Centre
1 week ago
Malleswaram, Bengaluru, Karnataka, India DIRECTION COACHING CENTRE Full time*WE ARE LOOKING FOR EXPERIENCED FEMALE COORDINATOR FOR OUR COACHING CENTRE WHO CAN DO CALLINGS TO PARENTS AND DO THE ADMISSION. *PROPER TRAINING WILL BE PROVIDED. *KNOWING KANNADA LANGUAGE IS MUST WITH DECENT COMMAND ON ENGLISH LANGUAGE. - BASIC COMPUTER KNOWLEDGE OF EXCEL IS MUST. - TIMIMGS : 11AM TO 8PM *WEEK OFF : EVERY MONDAY Pay: ₹10,000.00 -...
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Bengaluru, Hyderabad, Mumbai, India Izee Manpower Full time ₹ 4,20,000 - ₹ 8,40,000 per yearHiring for JPMC for customer support process,criteria:- grads or undergrads with min 1 year exp in international call centreexcellent comm skillsMumbai n blr locationsalary- 7 lac if interested call vishal or shilpa Required Candidate profilelooking out for candidate who can join asap no gaps in the profilesonly customer support backgroudlooking for...
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Centre Manager
7 days ago
Bengaluru, Karnataka, India Jio Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWe at Reliance Jio are currently hiring for Jio Centre Manager in location in KarnatakaThe eligible candidate should meet the following parameters:10-15 years of experience (majorly in Telecom Industry)Education: Graduation degree in any discipline, Post-Graduation, MBA preferred.Major Job Responsibilities:Responsible to ensure sales and customer acquisition...
