Call Centre Representative

13 hours ago


Bengaluru Karnataka, India Vidal Health Insurance Full time

**Call Centre Job Description**

WALK-IN for interview anytime between 10am-5pm between Monday to Friday.

LOOKING ONLY FOR IMMEDIATE JOINERS
MAX 15days notice.

**PREFERRED ONLY MALE CANDIDATES**

**Job Role**
- Handling inbound calls related to policies.
- Follow up with the internal team for Pre-Auth cases.
- Convincing customers related to claims.
- Provide Claim & Pre-Auth status to customers and hospitals.
- Update daily tracker to escalation team.
- Guide the customer about claims procedures.
- Providing information related to corporate and individual policies.

**Criteria**:
Graduation and Below Graduation

Fresher or Experience

**Salary**:
According to company standards.

**Shift Timings**:
Rotational shift for Males

**Working Days**

6 days working and 1 week off(rotational week off)

**Work Location**: Whitefield, Bangalore

Pay: From ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)



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