Call Centre Executive

1 week ago


Bengaluru, India Vidal Health Full time

**Job Role**
- Handling inbound calls related to policies.
- Follow up with the internal team for Pre-Auth cases.
- Convincing customers related to claims.
- Provide Claim & Pre-Auth status to customers and hospitals.
- Update daily tracker to escalation team.
- Guide the customer about claims procedures.
- Providing information related to corporate and individual policies.

**Criteria**:
Graduation and Below Graduation

Fresher or Experience

**Salary**:
According to company standards.

**Shift Timings**:
Day Shift for Females

Rotational shift for Males

**Working Days**

6 days working and 1 week off(rotational week off)

**Work Location**: Whitefield, Bangalore

Further Assistance

Sreeja - 8951893646

Key Skills
- inbound calls
- Contact Centercall centerVoice Process
- Skills highlighted with ‘‘ are preferred keyskills

Education
- UG:_Graduation Not Required

**Company Profile**:
Vidal Health Insurance
- TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
- Company Info
- X- View Contact Details+
- Contact Company:_Vidal Health Insurance
- Address:_TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India

**Salary**:
2,00,000 - 3,00,000 P.A.

Industry:
BPO / Call Centre

Functional Area:
Customer Success, Service & Operations

Role Category:
Voice / Blended

Role:
Voice / Blended - Other

Employment Type:
Full Time, Permanent



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