Inbound and Outbound Calls

6 hours ago

Bhopal Madhya Pradesh, India Eway IT Solutions Pvt. Ltd. Full time

**Responsibilities**
- **Handle Inbound Calls**: Answer incoming customer calls to provide information, resolve issues, and offer support.
- **Make Outbound Calls**: Initiate outgoing calls to new and existing customers for sales, follow-ups, and market research.
- **Provide Product & Service Information**: Clearly explain products, services, and company offerings to customers.
- **Resolve Complaints**: Professionally address and resolve customer complaints and issues.
- **Maintain Records**: Accurately log call details and update customer records in a CRM system.
- **Collaborate with Teams**: Work with sales and support teams to improve customer experience and service processes.
- **Follow Procedures**: Adhere to company policies, calling scripts, and compliance regulations.

**Skills**
- Excellent communication skills in English and Hindi, both verbal and written.
- **Communication Skills**:Strong verbal and written communication skills are essential for clear and professional interactions.
- **Customer Focus**:A customer-oriented attitude and the ability to handle complaints professionally.
- **Problem-Solving**:Strong skills in identifying and resolving customer issues efficiently.
- **Technical Skills**:Basic computer skills and experience with CRM (Customer Relationship Management) systems.
- **Multitasking**:The ability to manage high call volumes and switch between tasks effectively.
- **Experience**:Previous experience in a customer service or call center environment is beneficial.

**Job Types**: Full-time, Fresher

Pay: From ₹13,000.00 per month

Work Location: In person

  • Inbound and Outbound calls

    6 days ago

    Bhopal, Madhya Pradesh, India Eway IT Solutions Pvt. Ltd. Full time ₹ 39,000 - ₹ 1,56,000 per year

    ResponsibilitiesHandle Inbound Calls: Answer incoming customer calls to provide information, resolve issues, and offer support.Make Outbound Calls: Initiate outgoing calls to new and existing customers for sales, follow-ups, and market research.Provide Product & Service Information: Clearly explain products, services, and company offerings to...

  • Tele Calling Executive

    6 days ago

    Bhopal, Madhya Pradesh, India Maitretech Solution Full time

    Maitretech Solution is Urgently Looking For - Job Profile: - Female Sales Telecallers Job Location: - Bhopal, Madhya Pradesh Salary: - 10000 - 12000 + incentives Industry type: - IT Services & Consulting Roles & Responsibilites: - Ability to make calls per day with the provided leads. - Ability to convince the customers and generate meetings through...

  • Customer Calling Associate

    2 weeks ago

    Indore, Madhya Pradesh, India Elses Digital System Pvt Ltd Full time

    **Job Title**: Customer Calling Associate **Location**: Indore, M.P. **Employment Type**: Full-Time **About the Role** We are looking for enthusiastic and confident individuals to join our team as **Customer Calling Associates**. The role involves handling customer calls (inbound/outbound), providing information, resolving queries, and ensuring a positive...

  • Inbound Call Centre Operator

    6 days ago

    Amausi, Lucknow, Uttar Pradesh, India Anaya Enterprises Full time

    Interact with customers in a friendly and helpful manner to gather necessary information. - Provide information about services, answer customer inquiries, and offer assistance with any related concerns. - Gather feedback from customers and relay valuable insights to improve customer support processes. - Manage inbound and outbound calls to schedule...

  • Tele Calling Executive

    6 days ago

    Indore, Madhya Pradesh, India Quickly Platforms Full time

    As a Tele calling Executive, you will be responsible for making outbound calls, providing information, and assisting customers with inquiries or issues. You will play a key role in helping the company generate sales, gather feedback, and promote our services or products. **Key Responsibilities**: - Make outbound calls to potential customers to introduce...

  • Outbound Voice Process Executive

    4 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    **Outbound Voice Process Executive** **-----------------------------------** **Answering the interview call is essential. If you can't commit, please don't apply.** **You will receive a brief interview call within 3-5 days, so please stay alert.** **If selected, you must attend a WALK-IN interview in Mohan Estate** **Proficient or Excellent English &...

  • Tele Calling

    2 days ago

    Indore, Madhya Pradesh, India Infograins Software Solutions Pvt.Ltd Full time

    Hope you're doing well. We are looking for talented individuals to join our professional team Grab this opportunity now - Infograins Software Solutions Pvt. Ltd. Job Title - Business Analyst Notice Period - Immediate Joiners Experience - 1 year Contact Number -9893714322 Jd For Telecalling Job Title: Telecalling Location: [Indore] Employment Type:...

  • Customer Care Executive-bhopal

    4 days ago

    Bhopal, Madhya Pradesh, India 10 x growth accelerator Full time

    **We are hiring | Work From Office** **Process**: Voice/Non-Voice (Inbound & Outbound) **Shift: Rotational** **Working Days**:6 days/week **Week Off**:1 rotational off **Salary**:₹18,000 - ₹22,000 per month **Roles & Responsibilities**: Handle inbound and outbound calls/chats in a professional manner. Assist customers with their queries,...

  • Customer Care Executive-bhopal

    4 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    **We are hiring Hiring | Work From Office** **Process**: Voice/Non-Voice (Inbound & Outbound) **Shift**:Rotational **Working Days**:6 days/week **Week Off**:1 rotational off **Salary**:₹18,000 - ₹22,000 per month **Roles & Responsibilities**: Handle inbound and outbound calls/chats in a professional manner. Assist customers with their queries,...

  • Customer Care Executive-bhopal

    4 days ago

    Bhopal, Madhya Pradesh, India 10xgrowthaccelerator Full time

    Job Description: **We are hiring Hiring | Work From Office** **Process**: Voice/Non-Voice (Inbound & Outbound) **Shift: Rotational** **Working Days**:6 days/week **Week Off**:1 rotational off **Salary**:₹18,000 - ₹22,000 per month **Roles & Responsibilities**: Handle inbound and outbound calls/chats in a professional manner. Assist customers with...