Corporate CRM

Job Title : Corporate CRM - SF Dev
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:
The Salesforce Dev Lead is the key player between Tech BA’s & the development team, helping rationalise requirements & interpreting into Solution design, both infrastructure/integrations/workflow. There is also an element of implementation particularly around Salesforce coding, Data models & Entitlement models

What will you be doing?
- Lead on the Design and Tech enablement for Corp CRM solutions i.e. Role hierarchy, ICB Strategic Design, Lending Platform and various other Corp priorities (CAP/Prompts/Marketing Cloud/One trust/Data Insights etc)
- Capture the design view of ‘As-Is’ Corp CRM including System to system integration with downstream services vs the design view of the To-be Corp CRM including future demand being discussed as part of MTP (3 year business CRM strategy).
- Lead/participate in review boards concerning development and architecture of target conceptual solution designs for Salesforce
- Provide advice and guidance to business stakeholders in shaping the portfolio of technology solutions to be provided to the business
- Create Salesforce solution designs for new Bank solutions & Provide Advice/guidance to the shared space on E1 for overlapping initiatives between Corp & other business areas
- Developing clear functional requirement and technical specifications when custom development is required
- Support the analysis of CRM information system needs through the organization including product evaluations, recommendations for system selection, implementation, enhancements, and support
- Define and optimize process to help drive improvements to meet business needs in Salesforce
- Build and manage dashboards, views, and report
- Design security module
- Develop custom components, triggers, and pages
- Audit and resolve data quality issues; make recommendations to prevent issues from recurring in the future

What we’re looking for:

- Eight or more years of experience in Salesforce Development
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II highly preferred
- Five or more years of experience in the Lightning Aura Component
- Five or more years of experience developing Classes, Controllers and Triggers
- Five or more years of experience with Salesforce Batch Apex
- Five or more years of experience with Rest API integration
- Five or more years of experience with Lightning Service Console
- Five or more years of experience in Lightning - specifically working with Lightning Web Components highly preferred
- Five or more years of experience with Web Services via Service Bus or equivalent with MuleSoft
- Understanding of object-oriented programming principles, design patterns, relational database principles, and operating systems
- Experience in design and development of enterprise systems
- Execution experience in the Agile delivery model
- Experience in working with various project stakeholder at various levels in a matrix organization
- Minimum 4 Year course in Engineering preferable in computer science or 3 Year course in Master in Computer Application from reputed college.

Skills that will help you in the role:

- Experience in developing/ modelling and maintaining relational database management systems
- Expertise in use and troubleshooting of a variety of Operating Systems is a plus
- Strong planning, organization, and time management skills
- Ability to make unanticipated changes to production deliverables as required

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a