Tele Calling Executive

3 days ago

Akota Vadodara Gujarat, India Akshar Travels Pvt. Ltd Full time

** **As a Telecaller Executive at Akshar Travels Pvt. Ltd., you will play a key role in interacting with potential and existing customers over the phone. You will be responsible for generating leads, converting inquiries into sales, and providing excellent customer service to ensure customer satisfaction.
- **Key Responsibilities**:_

**1. Benefits**:

- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Friendly and supportive work environment.
- Discounts on travel packages and services offered by Akshar Travels.
- Make outbound calls to potential customers to promote travel packages, offers, and services.
- Engage customers by providing detailed information about various travel packages and services.
- Identify customer needs and recommend suitable travel options.

**2.**_ **Lead Generation**:_
- Generate leads through cold calling, follow-ups, and database management.
- Maintain a database of potential and existing customers for follow-up and relationship building.

**3. **_**Customer Service**:_
- Handle inbound inquiries from customers and provide them with accurate and relevant information.
- Assist customers in the booking process and resolve any queries or concerns they may have.
- Ensure a high level of customer satisfaction through timely and effective communication.

**4. **_**Sales Conversion**_
- Convert inquiries into bookings by understanding customer preferences and offering tailored travel solutions.
- Achieve and exceed sales targets set by the company.

**5. **_**Record Keeping**_
- Maintain detailed records of customer interactions, including calls, inquiries, bookings, and feedback.
- Update customer profiles in the CRM system regularly.
- **Benefits**_
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and development.
- Friendly and supportive work environment.
- Discounts on travel packages and services offered by Akshar Travels.

Pay: Up to ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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