Tele Calling Executive

2 days ago

Manjalpur Vadodara Gujarat, India Frelit Energy PVT LTD Full time

**About Us**:
Frelit Energy is the leading EPC (Engineering, Procurement & Construction) comprehensive solution provider for homes and commercial enterprises that seek to benefit from solar installations. We offer end to end solutions that will ensure smooth and efficient installations. Our range of offerings spans from small home solar installations to Utility level Solar Plant Installations. We are known for our well-designed projects, efficient installation, reasonable costs, and friendly service. We work with a relationship approach with our customers and are always available to attend to your requirements. Frelit Energy is based in Vadodara and serves the markets of Gujarat and Madhya Pradesh.

**Roles and Responsibility**:

- Conduct outbound calls to all generated leads to confirm appointments with the sense of Time Management.
- Provide information about our solar EPC services and products and it’s benefits in terms of savings.
- Address customer inquiries and resolve them.
- Schedule appointments for the sales team.
- Follow-up for pending/postponed calls with proper planning and scheduling.
- Assign all booked appointments to Sales Team.
- Maintain accurate and up-to-date records of interactions in the CRM our system.
- Co-ordinate with sales team to achieve targets.
- Stay updated on industry trends and product knowledge.
- Adhere to company scripts and communication guidelines.
- Provide feedback to the management about market conditions and customer needs.
- Prepare regular tele-calling reports and submit at the end of the day.

**Educations and Experience**:

- Graduate/Diploma in any discipline.
- 1 to 2 years of experience in tele sales & marketing/customer support. (Solar experience will be a plus)
- Experience in Planning and Scheduling is strongly desirable.
- Working knowledge of Internet and MS Word/Excel, CRM working experience is a Plus.

**Requirements**:

- Excellent communication and demonstrative presentation skills.
- Ability to work independently and collaboratively in a dynamic team environment.
- Familiarity with CRM software and analytical tools.
- Stay updated on industry trends, competitor activities and govt. regulatory changes, affecting the solar energy sector.
- Ability to understand technical aspects of solar energy revolution and it’s benefits.
- Results-driven and able to work towards targets.

Pay: ₹8,086.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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