Receptionist/administrator

4 days ago

Dindoshi Mumbai Maharashtra, India Physio4u-get bacl in motion Full time

A receptionist in a clinic plays a crucial role in ensuring the smooth operation of the facility and providing excellent customer service to patients. The specific duties and responsibilities may vary depending on the size and type of clinic, but here are some common tasks associated with the role of a receptionist in a clinic

**Greeting and Welcoming Patients**:
- Welcome patients as they arrive at the clinic.
- Ensure a friendly and welcoming environment for all visitors.


**Appointment Scheduling**:
- Schedule appointments for patients, either in person, over the phone, or through online systems.
- Coordinate and manage the appointment calendar.


**Patient Registration**:
- Collect and verify patient information.
- Ensure that patient forms are complete and accurate.


**Answering Phones**:
- Handle incoming calls, provide information, and route calls to the appropriate staff members.
- Take messages and ensure they reach the intended recipients.


**Insurance Verification**:
- Verify patient insurance information and coverage.
- Assist patients with understanding their insurance benefits.


**Check-In and Check-Out**:
- Assist patients during the check-in process.
- Collect payments and provide receipts during the check-out process.


**Maintaining Patient Records**:
- Ensure patient records are accurately maintained and updated.
- Follow privacy and confidentiality regulations when handling patient information.


**Handling Inquiries**:
*
- _“Because we treat the cause not the symptom” _
- _**Contact - 9819874572**_

- Respond to patient inquiries and provide information about clinic services.
- Direct inquiries to the appropriate personnel.


**Coordinating with Medical Staff**:
- Communicate effectively with medical and administrative staff.
- Relay important messages and information to the appropriate parties.

**Keeping the Reception Area Tidy**:
- Maintain a clean and organized reception area.
- Ensure reading materials and informational brochures are available for patients.


**Problem Resolution**:
- Address and resolve any issues or concerns raised by patients or visitors.
- Escalate issues to higher-level staff when necessary.


**Multi-Tasking**:
- Handle multiple tasks simultaneously, such as managing phone calls, scheduling appointments, and assisting patients.

Overall, a clinic receptionist is often the first point of contact for patients, making their role crucial in creating a positive and efficient experience for everyone who visits the clinic. Good communication, organizational skills, and a friendly demeanor are essential qualities for success in this role.

Working Hours: 8am-9pm

**Salary**: Rs.10,000- Rs.12,000

**Sincerely,**

**Dr.Divya Rathod
- Physiotherapist**
- “Because we treat the cause not the symptom” _

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Experience**:

- Microsoft Office: 1 year (required)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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