Operations Coordinator

4 days ago

Juhu Mumbai Maharashtra, India Exhale Label Full time

**Business to Consumer**:

- Maintaining the Order Tally, NDR and RTO sheet and making sure it is being updated on a daily basis accurately
- Ensuring that every client's order is processed
- Packing and dispatching orders from Exhale HQ
- Creating manual orders on Shopify via IG or BoB (customer service software)
- Raising tickets if there is an order which is stuck, or needs an exchange or return
- Handling and processing any NDR, RTO'sCreating payment links via Razopay for customers
- Communicating with customers on Business on Bot
- Updating Eshopbox and Exhale HQ Inventory sheet every Wednesday
- Check eshopbox Invoices in a timely manner every week
- Update COD payments coming in via shipping companies on OT Sheet
- Create a monthly report on Ops costing and sales break up
- Creating challans for factories and maintaining it on the drive
- Overlook the Interns progress and ensure tasks are being performed by him/her

**Business to Business Offline and Online**:

- Onboarding new B2B stores and channels successfully
- Creating challans for B2B offline store
- Handling all logistics for B2B offline stores and Online
- Maintaining all the data on the drive for every B2B store
- Communicating with the POC for all the B2B stores for timely Sales reports
- Coordinating with the Accountant to create invoices for each B2B Store

**Marketplaces**:

- Onboarding new marketplaces successfully
- Daily updating the order sheet
- Maintaing incoming payments from the portal against the orders
- Maintaining inventory management on the marketplace in accordance with the Marketing Agency
- Coordinating with the Accountant to create invoices

**Required Skills**:

- **Strong Communication**: Ability to communicate clearly and effectively, especially in English, as you'll be dealing with senior management, clients, and vendors.
- **Software Proficiency**: Strong command over Microsoft Excel and Word for tracking, reporting, and organizing data efficiently. Knowledge of ERP or CRM tools would be an added advantage.
- **Leadership Skills**: Proven ability to lead and manage teams, delegate tasks, and motivate people to achieve business objectives.
- **Problem-Solving Abilities**: Ability to quickly identify operational challenges, propose solutions, and implement effective corrective actions.
- **Attention to Detail**: Ensuring that the end-to-end operations from sourcing to fulfillment are accurate and efficient.
- **Time Management**: Able to juggle multiple responsibilities and prioritize tasks in a fast-paced environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Juhu, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Can you carry your own Laptop?
- Do you have an Advanced level of understanding of Microsoft Excel?

**Experience**:

- Inventory management: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9920153035

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