Operations Coordinator

1 week ago


Airport Mumbai Maharashtra, India Ewebcore Technologies pvt ltd Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Position Overview

We are seeking a highly organized and proactive Airport Operations Coordinator to oversee and manage all cab operations at the airport. The role involves coordinating with drivers, passengers, and airport authorities to ensure smooth, timely, and customer-friendly pickup and drop services. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and prior experience in transport, logistics, or hospitality operations.

Key Responsibilities

  • Cab Dispatch & Coordination
  • Manage real-time cab allocation for airport pickups and drops.
  • Coordinate with drivers to ensure punctual reporting at terminals.
  • Minimize idle time and optimize routes to reduce dry runs.
  • Customer Handling
  • Assist passengers with booking confirmations, driver details, and vehicle coordination.
  • Address customer queries, complaints, or escalations at the airport promptly.
  • Ensure a smooth experience for corporate clients and premium bookings.
  • Driver & Fleet Management
  • Verify driver reporting, dress code, and compliance before duty.
  • Ensure vehicles are clean, well-maintained, and on schedule.
  • Handle last-minute duty reassignments or driver no-shows.
  • Operational Compliance
  • Coordinate with airport authorities for parking permits and regulatory compliance.
  • Maintain logs of duty assignments, trip status, and cancellations.
  • Enforce safety, security, and company operational policies.
  • Reporting & Communication
  • Update duty status on internal systems and share timely updates with management.
  • Prepare daily/weekly reports on fleet utilization, delays, and service quality.
  • Support in implementing AI-based dispatch and optimization tools.

Skills & Qualifications

  • 10 + 2 Education completed.
  • Experience in transport, fleet management, or airport operations will be added advantage.
  • Good communication skills in English, Hindi, and local languages (Marathi preferred for Mumbai operations) will be helpful.
  • Ready to train on GPS tracking systems, dispatch software.
  • Ability to work under pressure in a fast-paced environment.
  • Flexibility to work in shifts, weekends, and nights as per airport schedules.

Key Competencies

  • Customer service orientation.
  • Problem-solving and quick decision-making.
  • Team coordination and leadership.
  • Attention to detail and punctuality.
  • Tech-savvy with operational tools and mobile apps.

Work Location

  • Mumbai Airport (T2 terminals) – Office and on-ground coordination.
  • Requires shift-based working hours (Day/Night).

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person



  • Mumbai, Maharashtra, India Qureos Inc Full time

    **Job Title: Operations Coordinator**: **Location**: On-Site - Dubai, UAE **Job Type**: Full-Time **Key Responsibilities**: - Oversee and coordinate daily operational activities across departments - Ensure timely execution of workflows and interdepartmental processes - Handle operations across different functions/processes and generate regular reports for...


  • Mumbai, Maharashtra, India Ghost Research Solutions Full time

    **Job Title: Operations Coordinator** **Location: Andheri west, Mumbai** **Face to face interviews only** **Experience: 2 years and above** **Responsibilities**: - Handling the ongoing projects in the company - Doing client and stakeholder coordinations - Preparing the documentations and verifying - Meeting the deadlines and look into the seamless...


  • Mumbai, Maharashtra, India Shivji Valji Sheds Pvt. Ltd. Full time

    **Operations Coordinator** Location: Mumbai, Maharashtra Employment Type: Full-time About Us Shivji Valji Sheds Pvt. Ltd. is a trusted leader in modular steel structures, temporary sheds, and industrial solutions with over 115 years of legacy. We are seeking a proactive and experienced Project Manager who can oversee site operations, ensure flawless...


  • Mumbai, Maharashtra, India Plixlife Full time

    The Retail Operations Coordinator supports the day-to-day operational activities across retail stores to ensure efficiency, consistency, and alignment with company standards. The role involves coordinating with store teams, tracking performance, managing communication, and supporting execution of marketing, merchandising, and administrative tasks. **Key...


  • Andheri, Mumbai, Maharashtra, India OSA Projects Full time

    **Job Summary**: The Operations & Marketing Coordinator will be a key member of our team, responsible for a broad range of tasks that support business growth and daily operations. This role requires a highly organized and proactive individual who can effectively manage diverse responsibilities, from content creation and marketing to client coordination and...


  • Mumbai, Maharashtra, India Alok Ingots (Mumbai) Pvt. Ltd. Full time

    Job Description - Process Coordinator (Junior Role) About the Role We are looking for a Process Coordinator (Junior) to support the smooth functioning of our business operations. This role is ideal for freshers or early-career professionals who are detail-oriented, organized, and eager to learn how processes run across departments. Key Responsibilities -...


  • Mumbai, Maharashtra, India Create Mind Studio Full time

    **Job Title**:Sales & Operations Coordinator **Location**: Cuffe Parade-Colaba **Department**: Sales & Operations **Job Type**: Full-Time **Reporting To**: Operations Head Manager **Job Overview**: **Key Responsibilities**: - Make outbound calls to schools to fix appointments for marketing/product presentations - Coordinate and plan daily itineraries...


  • Mumbai, Maharashtra, India MOVIN Full time

    **Title**: Executive - Operations Coordinator **Main Duties and Responsibilities** - The Executive - Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines. - Work with our operating system MOVIN Platform to Plan, execute and monitor import &...


  • Goregaon East, Mumbai, Maharashtra, India Alexapartners Private Limited Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Lead Operations Monitoring – Job ResponsibilitiesOperations monitoring focuses on ensuring the day-to-day functioning of business operations runs smoothly.o Monitor daily operational activities across collections.o Ensure SLAs, KPIs, and productivity targets are met.o Identify operational issues, challenges ,o Ensure teams are following company policies,...


  • Khar Danda, Mumbai, Maharashtra, India YDigital Full time

    **Job Title**: Operations Coordinator **Location**: Khar West **Working Hours**: 11am to 8 pm **Salary**: Rs 10000 to 20000 **Job Summary**: **Key Responsibilities**: - **Client & Order Coordination**: - Send order forms daily to designated personnel (e.g., Roshni). - Coordinate with clients for order confirmations. - Track and cross-check servicing of...