Us Customer Support

2 weeks ago

Vadodara, India YDS World Full time

YDSWorld is a case management company that helps providers and attorneys nationwide. We are seeking a receptionist who is **fluent in spoken and written English.**

**Responsibilities include, but are not limited to**:

- Call English-speaking patients to obtain information from, including treatment status, doctor appointment information, changes in medical care and/or work status, documents and records information and the like
- Collect medical records and bills from healthcare providers
- Speak with Car Insurance Adjusters to obtain pertinent information each case
- Other duties as assigned

**Requirements**:

- Healthcare or legal experience is a plus
- Amazing follow-up skills
- Must be able to multi-task and handle tasks quickly and tactfully with all levels of Firm personnel and the public
- Excellent organizational skills, Detail oriented
- Excellent verbal and written communication skills
- Positive, enthusiastic attitude, and professional demeanor
- Ability to keep case notes current and documented appropriately
- **Must be able to write and speak English fluently**

We are hiring for US day shift (India: Monday - Friday: 6:30PM - 3:30AM) Saturday: 6:30PM -10:30PM.

**This is a Work From Home Position. You must have your own computer and internet.**

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Work from home

Schedule:

- Evening shift
- Night shift

Application Question(s):

- Do you speak English (highly fluently)?
- Respond to this question in no more than 3 sentences: "Why is it important to keep accurate medical records?
- Are you able to work US (M-F: 6:30pm - 3:30am IST, Sat: 6:30pm-10:30pm) shift? (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

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