Patient Calling Executive

1 week ago


Pune Maharashtra, India Forefront Healthcare Pvt Ltd Full time

**Role Overview**: The role of a Patient Calling Executive typically involves several key responsibilities aimed at managing and optimizing the financial aspect of patient interactions within a healthcare organization.

**Responsibilities**: - Taking inbound patient calls and help them in making payments for their medical bill and resolve other billing queries.

**Job Requirements**: - Minimum 2 years’ patient calling experience - Knowledge of basic revenue cycle management processes - Maintains confidentiality; understands HIPAA regulations. - Attention to detailing, logical thinking and problem-solving skills - Proficiency in using billing software, patient management systems, and Microsoft Office Suite (Word, Excel, Outlook). - Excellent communication skills, both verbal and written, with the ability to explain complex financial information clearly and concisely. - Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast paced environment. - Commitment to delivering exceptional customer service and maintaining patient satisfaction.

Education & Certification Requirements - Undergraduate, Graduate and/or Postgraduate degree

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person



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