Patient Care Advisor

2 days ago

Bengaluru Karnataka, India Indegene Full time

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth.

We are purpose-driven.**We enable healthcare organizations to be future ready and our customer obsession is our driving force**.** We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work.

Role: Patient Care Advisor

Description: The Field Counsellor will work with the PSP team to support patient enrolment in the program and adherence towards prescribed therapy.
- Counsel patients for improved health related outcomes basis the pre-defined touchpoints.
- Report adverse event/ market complaints as per the SOP.
- Connect with patients in regular intervals as per the laid-out touchpoints.
- Responsible to track and ensure patient adherence to the therapy.
- Manage the compliance and adherence of patients enrolled.
- Review and take approvals for financial deviations
- Should be able to empathize with patients
- Provide patient support by coordinating with other stake holders
- Ensure patient data entry in CRM tool with required details to be filled as per brand requirement
- Handle patient queries and providing response from pre-defined FAQs

Desired Profile:

- Similar experience of 6 months to 1 year overall in patient counselling skills
- Education: B. Pharma, BSc / Any similar Life science graduate
- Working knowledge of MS Office

**EQUAL OPPORTUNITY**

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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