Patient Financal Advisor

5 days ago

Bengaluru Karnataka, India Ministry of Skin Full time

**Job Title**: Patient Financial Advisor
**Location**: Jayanagar, Bangalore, Karnataka
**Employment Type**: Full-time

**About the Role**:
We are seeking a compassionate and detail-oriented **Patient Financial Advisor** to join our healthcare team in Jayanagar. In this role, you will serve as the primary liaison between patients and the hospital/clinic billing department, helping patients understand their financial responsibilities, insurance coverage, and available payment options.

**Key Responsibilities**:

- Assist patients in understanding their medical bills, insurance coverage, co-payments, and out-of-pocket expenses.
- Provide clear and accurate cost estimates for treatments and procedures.
- Coordinate with insurance companies for eligibility verification, authorizations, and claim status.
- Guide patients through available financial assistance programs or payment plans.
- Maintain up-to-date knowledge of insurance policies, billing procedures, and healthcare regulations.
- Ensure timely collection of outstanding balances and follow up with patients as necessary.
- Maintain patient confidentiality and adhere to data privacy regulations (e.g., HIPAA or Indian data protection guidelines).
- Collaborate with front office, billing, and clinical teams to ensure seamless patient experience.

**Requirements**:

- Bachelor's degree in Finance, Business Administration, Healthcare Management, or related field preferred.
- 1-3 years of experience in healthcare billing, insurance coordination, or patient counseling.
- Familiarity with TPA processes, insurance claim workflows, and hospital billing software.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Fluency in English and Kannada is required; knowledge of Hindi or other regional languages is a plus.

Pay: ₹25,120.79 - ₹55,143.85 per month

Work Location: In person

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