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Guest Relation Executive

2 weeks ago

Thane, India Hearing Solutions Pvt Ltd Full time

**Guest Relationship Executive (GRE)**

**I, J.D/Role**
- Perform and maintain daily opening and closing procedures.
- To welcome & Assist Customer on their arrival in centre.
- Take down customer’s details and information. (Forms and official Templates to be filled).
- Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
- Attending calls
- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.
- Maintaining walk inn register and admin registers.
- Preparation of database of Client contacts and updating.
- Filling papers/bills and important documents.
- Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
- Coordinating with different Departments of the companies.
- Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expbangaenses).
- Housekeeping of office.
- Supervising Office Assistant & House Keeping Staff.
- Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
- Supervise if the office equipment’s are working in order like fax m/c, printer, PABX system etc.
- Should have all the maintenance staff contact number Organized and in order.
- Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
- To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
- Maintains confidentiality at all time of the organization fiscal and personnel related information.

**II, Skill Set (FOE)**

Ø Must have good communication skill.

Ø Friendly attitude will be helpful.

Ø Good analytical skill is essential.

Ø Good interpersonal skills/Soft Skills

Ø Must be flexible with working time.

Ø Should Speak English, Marathi, fluently.

Ø Should be a quick learner.

Ø Multi
- tasking ability.

Ø Should possess an attitude to serve and help people.

Ø Customer Service oriented (C.S experience Preferred).

Ø Excellent people skills and ability to interact with a wide range of client, staff and customers.

Ø Having Experience as (GRE) in hospitals and clinics Preferable (H.S).

Ø Graduation Preferred.

Ø Location: Mumbai (Multiple Locations)

Ø HR: 9014426433

Schedule:

- Day shift

**Speak with the employer**
+91 7036177722