Guest Relation Executive

2 weeks ago


Thane, India Lords Hotels & Resorts Full time

Responsibilities:

- Greet guests upon arrival and ensure a warm welcome.
- Provide exceptional customer service and address guest inquiries and concerns promptly.
- Assist guests with check-in and check-out procedures efficiently.
- Handle reservations, cancellations, and modifications accurately.
- Coordinate with other departments to fulfill guest requests.
- Resolve guest complaints and issues in a timely and professional manner.
- Maintain a neat and organized reception area.
- Upsell hotel amenities and services to enhance guest experience.
- Maintain knowledge of hotel facilities, services, and local attractions.
- Collaborate with the management team to improve guest satisfaction.

**Requirements**:

- Previous experience in a customer service or hospitality role preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work shifts, including weekends and holidays.
- A positive attitude and a passion for delivering exceptional service.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- Guest relations: 2 years (preferred)

Work Location: In person



  • Thane, India Paradigm Consultancies Full time

    WE ARE HIRING Designation : Guest Relation Executive Job Location : Thane Maharashtra Salary : 30000-45000 Language : English, Hindi , Good in English We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this...


  • Thane, India Morpheus Human Consulting Full time

    Reference Code: 467-23 Job Title: **Guest Relation Executive - Real Estate - Thane** Category: Real Estate **Job Description**: Our client is a family-owned company deeply and firmly rooted in leadership, integrity and trust. Established in 1988, they are among the Top Real Estate Developers in Mumbai. The company is synonymous for its expertise in the...


  • Thane, India Lets Go Full time

    Designation: Guest Relationship Executive **[ONLY FEMALES]** Location: Thane West Experience : Min. 1-3 Years **Salary**: 30,000-35,000 Joining Status: Immediately Profile Introduction We are looking for a Guest Relationship Executive to provide high-quality service to our customers. You will address complaints and go the extra mile to make sure our...


  • Thane, India The Byke Hotel Suraj Plaza Thane Full time

    Guest services - Greet guests when they arrive - Assist with check-ins and check-outs - Handle guest complaints and resolve them in a timely manner - Attend to special requests - Ensure guest satisfaction - Promote hotel amenities and offerings Guest records Maintain detailed guest records and reports, Review arrival lists for VIPs and guests, and Prepare...


  • Tikuji-Ni-Wadi, Thane, Maharashtra, India Tikuji-ni-wadi Full time

    **Job Title**: Guest Relation Executive **Department**: Guest Services / Customer Experience **Location**: Tikuji-ni-wadi **Reports to**: Guest Services Manager / Operations Manager **Employment Type**: Permanent **Job Summary**: The Guest Relation Executive is the face of the amusement park, responsible for providing exceptional service to visitors...


  • Aurangabad, Mumbai, Nagpur, Nashik, Pune, Thane, India Talentmate skillfied mentor Full time

    We are looking for a highly skilled and experienced Guest Relations Executive to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, ensuring seamless check-in and check-out processes.Handle guest inquiries and resolve...


  • Wagle Estate, Thane, Maharashtra, India Brickfolio Solutions Pvt. Ltd. Full time

    **Job Title**: Guest Relations Executive (GRE) **Location**: Thane **Industry**: Real Estate **Experience**: 0-2 Years (Freshers Welcome) **Employment Type**: Full-Time **Key Responsibilities**: - Welcome and assist guests, walk-ins, and clients at the front desk. - Handle incoming calls, messages, and inquiries courteously and professionally. - Guide...


  • Thane, India Hotel Fortune Park Lake City, Thane Full time

    * - Check on VIP reservations, complete their pre-registration formalities. - Allocate rooms to all arriving guests. - Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. - Set up accurate accounts for each guest according to their requirements. - Attend to guests courteously and deal...


  • Thane, India Hotel Fortune Park Lake City, Thane Full time

    * - Check on VIP reservations, complete their pre-registration formalities. - Allocate rooms to all arriving guests. - Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. - Set up accurate accounts for each guest according to their requirements. - Attend to guests courteously and deal...


  • Thane, India Paradigm Consultancies Full time

    **WE ARE HIRING : GUEST RELATIONSHIP EXECUTIVE** **Salary**: 30,000 - 45,000 **Experience**: 1-3 years as an guest relationship executive or PR executive. **Responsibilities**: - Has full knowledge of all products and is able to confidently give descriptions to a customer - Carry out any other reasonable duties as assigned by the Senior Management - To...