CRM Executive

7 hours ago

Chennai Tamil Nadu, India BINDAL MULTIPACK LLP, CHENNAI Full time

**Key Responsibilities**:

- Manage inbound and outbound calls to engage with potential customers, qualify leads, and convert them into sales opportunities.
- Develop and implement CRM strategies to nurture customer relationships and enhance retention.
- Meet and exceed monthly and quarterly sales targets, earning incentives based on performance.
- Utilize Zoho CRM to track customer interactions, update lead information, and manage sales pipelines.
- Collaborate with the sales team to maximize lead conversion and optimize customer journeys.
- Provide timely follow-ups with leads and existing customers to ensure satisfaction and drive additional sales.
- Analyze CRM data to identify trends and improve sales strategies.
- Report on sales performance and key metrics, providing regular updates to management.
- Maintain a high level of customer satisfaction while achieving sales goals.

**Qualifications**:

- Bachelor's degree in Business, Marketing, or a related field.
- 2-3 years of experience in inbound and outbound calls, with a focus on lead conversion to sales.
- Proven ability to meet and exceed sales targets, with a performance-based incentive structure.
- Strong knowledge of Zoho CRM or similar CRM systems.
- Excellent communication and interpersonal skills, with the ability to engage customers effectively.
- Self-motivated, goal-oriented, and able to work independently or within a team.
- Strong problem-solving skills and attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.

**What We Offer**:

- Competitive salary with an attractive incentive structure based on sales performance.
- Opportunity for career growth and development within the company.
- A dynamic and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: From ₹16,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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