Csr (Customer Service Representative)

7 days ago

Ahmedabad, India Viddius Solution Full time

**Viddius Solution**

We are one of the leading Business Proces Outsourcing companies in India providing call centers, back-office processes, Third Party Quality Services, & e-commerce outsourcing services. With offices in Ahmedabad & California, we serve global clients by improving their processes, Cost efficiencies, & business results.

We have urgent requirements for **Hard working CANDIDATES** for a **CUSTOMER SERVICE REPRESENTATIVE** position, who can join our organization on an urgent basis and assist our potential clients by providing excellent knowledge and information about the services offered and doing quality checks for generated leads.

**Experience Range: 0 - 1 year**

**Educational Qualifications: Any graduation, Any PG Any Doctorate**

**Location: Ahmedabad, Bodakdev**

**Office time: -8:00 PM to 5:00 PM**

**Key Responsibilities: -**
- Calling techniques on prospects and persuading a potential customer to enroll in a product or service.
- Explain products or services and answer questions from customers.
- Follow the scripts and probe to target better.
- Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.

**Skills Required: -**

English communication, International BPO, International Call Centre, Voice process.
- Excellent Communication.
- Must be fluent in the English Language.
- Mature and polite behaviour with customers.
- Good in interaction with customers.

**Perks: -**
- Salary + Incentive
- Friendly Environment
- Monthly Fun Activity
- Paid week off
- Team Celebration
- Learn from the seniors

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Sindhu Bhavan Road, Bodakdev, Ahmedabad - 380054, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

**Speak with the employer**

+91-XXXXXXXXXX

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