Telesales Executive
2 weeks ago
**Role Overview**:
The job of a Telesales Executive is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect.
**Key Responsibilities**:
- Responsible for making outbound calls and regular follow up on leads assigned
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers
- Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential
- Explaining the product features in detail and how to use the packages
- Understand the Customer requirements, encourage them to upgrade / renew
- Strictly adhere to the process requirements
- Strictly adhering to the process and quality requirement
- Document call information according to standard operating procedures
- Input appropriate dispositions for the call transactions in the CRM
- Ensure all disciplinary and call input parameters are met daily
**Skill and Competencies required**:
**Functional**
- Customer Orientation
- Language skills - English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills - MS Excel, Word
- Objection Handling
- Influencing Skills
**Behavioral**
- Values - Integrity / Honesty / Respect
- Communication - Oral & Written skills / Listening
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Pay: ₹12,500.00 - ₹16,250.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Any filed: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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