Sales Support Coordinator

1 day ago

Bengaluru Karnataka, India Hewlett Packard Full time

**Job Summary**
- This role is responsible for managing sales documentation, updating CRM data, and assisting in sales support strategy development. The role conducts market research, handles escalated customer issues, and analyzes customer feedback. The role contributes to sales forecasting and process optimization while supporting the professional development of junior team members.

**Responsibilities**
- Ensures proper organization and management of sales-related documentation, contracts, invoices, and purchase orders.
- Maintains and updates customer information in the CRM (Customer Relationship Management) system, ensuring data accuracy and completeness.
- Assists in the development and execution of sales support strategies and initiatives to improve overall sales performance and efficiency.
- Conducts market research to identify emerging trends, customer preferences and competitive intelligence, and shares insights with the sales team.
- Identifies opportunities for process optimization and suggests improvements to streamline sales support operations and enhance customer satisfaction.
- Manages escalated customer issues or disputes, collaborating with relevant teams and management to find swift and satisfactory resolutions.
- Gathers and analyzes customer feedback through surveys or direct communication and uses the feedback to improve products, services and overall customer experience.
- Contributes to sales forecasting efforts, collaborating with sales and demand planning teams to optimize inventory and resources.
- Prepares materials and reports for sales meetings, ensuring that the sales team has all the necessary information to make informed decisions.
- Supports professional development of junior team members, providing guidance on complex issues, processes, and best practices.

**Education & Experience** Recommended**
- High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
- Typically has 4-6 years of related work experience, preferably in customer support, sales operations, sales support, people management, or a related field.

**Preferred Certifications**
- Certified Sales Operations Professional (CSOP)

**Knowledge & Skills**
- Account Management
- Accounting
- Billing
- Customer Inquiries
- Customer Relationship Management
- Data Entry
- Digital Transformation
- Finance
- Invoicing
- Marketing
- Merchandise Exchanges
- Merchandise Returns
- Order Management
- Order Management Systems
- Order Processing
- Purchasing
- SAP Applications
- Selling Techniques
- Supply Chain
- Upselling

**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

**Impact & Scope**
- Impacts multiple teams and acts as a project leader providing direction to team activities and facilitates information validation and team decision making process.

**Complexity**
- Works on assignments that are moderately complex in nature and require intermediate problem resolution.

**Disclaimer

  • Sales Support Coordinator

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Full time

    **Responsibilities** - Manage Partner Data collection, Incentive Rebates Payouts through performance & sales targets validation and Disputes & query handling from Partners. - Operate processes based on specific instructions/manual. - Supports order transactions and reporting of customer issues - Capture, entry, and organization of customer information,...

  • Sales Support Coordinator

    3 weeks ago

    Bengaluru, India Avientek Electronics Trading Full time

    Role: Sales Support Location : Indira Nagar Bangalore Job description We are looking for a detail-oriented AV sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales...

  • Sales Support Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India Avientek Electronics Trading Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role: Sales SupportLocation : Indira Nagar BangaloreJob descriptionWe are looking for a detail-oriented AV sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales with...

  • Sales Coordinator

    1 week ago

    Bengaluru, Karnataka, India Princeton IT America Full time

    **Job Title: Sales Coordinator** **Experience Required: 2+ Years (from Plastic or Paper Division Manufacturing Industry)** **Key Responsibilities** - Sales Support & Coordination: - Coordinate with sales team and management to track leads, quotations, and orders. - Prepare and maintain sales reports, order status updates, and MIS. - Follow up with...

  • Sales Coordinator

    5 days ago

    Bengaluru, Karnataka, India Apna HR Full time

    Job Summary : We are looking for a detail-oriented and proactive Sales Coordinator to support sales activities, managing customer inquiries, and ensuring smooth communication between various departments. This role requires strong organizational skills and the ability to work in a fast-paced environment. Key Responsibilities: - Sales Support: Assist the...

  • Sale Coordinator

    1 day ago

    Bengaluru, Karnataka, India Smartbuild Automation Pvt. Ltd Full time

    **Sale Coordinator** By supporting sales representatives and coordinating sales-related activities within the company, they contribute to achieving sales targets. Sales coordinators require excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service. **Responsibilities** -...

  • Sales Support Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Full time

    Applies **_developed knowledge_** of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited...

  • Sales Support Coordinator

    5 days ago

    Bengaluru, Karnataka, India Hewlett Packard Full time

    Applies **_extensive knowledge_** the job skills, company policies and procedures to complete complex, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Works on assignments that are complex in nature and require considerable judgment, initiative, and technical/specialized...

  • Sales Coordinator

    5 days ago

    Bengaluru, Karnataka, India Antique Network Solution Pvt.Ltd Full time

    **Shape the Sales Landscape of a Cutting-Edge at Payfin** **Location**: 1st Phase, JP Nagar, Bengaluru **Experience Level**: Fresher upto 2 years **Job Type**: Full-time Payfin is a trusted payment gateway provider delivering fast, reliable, and secure financial solutions to businesses of all sizes in India. Our services include UPI payment gateways, QR...

  • Sales Coordinator

    2 weeks ago

    Bengaluru, Karnataka, India Larsen & Toubro Full time

    Sales Coordinator LNT/SC/1214601 Industrial Machinery & Products ICBengaluru L N Complex - Posted On 25 Nov 2024- End Date 24 May 2025- Required Experience 2 - 10 Years**Skills**: Knowledge & Posting Location SALES COORDINATION EXCEL ANALYTICS MS POWERPOINT COMMUNICATION AND INTERPERSONAL SKILLS COORDINATING ACTIVITIES DATA ANALYSIS SALES...