CRM Executive- Real Estate

4 days ago

Mumbai District Maharashtra, India Clean Charm Full time

Responsibility
- Build & maintain relationships with clients.
- Responsible for leading the Post Sales CRM Operations, payments and collections
- Experience in real estate industry
- Proven work experience as a CRM
- Strong communication skills along with a customer-oriented attitude
- Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process
- Managing post booking customer services till delivery /possession stage.
- Collection of payment dues, against demands generated with construction progress
- Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document

Key skills
- Excellent communication and interpersonal skills
- Leadership and team management abilities.
- Problem-solving and conflict resolution skills.
- Proficiency in using CRM software and Microsoft office suite
- A proactive and customer-centric approach to work
- Knowledge of ERP Highrise

Schedule:

- Day shift

Application Question(s):

- How many years of experience do you have in Real Estate industry?
- When can you start?
- What is your salary expectation?
- What is your current location?

**Education**:

- Bachelor's (required)

**Experience**:

- CRM executive in real estate industry: 2 years (preferred)

Work Location: In person

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