Guest Relation Executive

2 weeks ago

Mira Road Mumbai Maharashtra, India Vihang Group of Companies Full time

**Key Responsibilities**:
Ø Greet and welcome clients, providing a warm and professional first impression.

Ø Conduct guided property tours, highlighting luxury features and amenities.

Ø Manage client databases and maintain accurate records of interactions and preferences.

Ø Build and maintain strong client relationships for a personalized experience.

Ø Schedule appointments and coordinate property viewings and meetings.

Ø Ensure smooth communication between clients, property managers and the sales team.

Ø Prepare and manage client feedback reports to continuously improve services.

Ø Collaborate with the sales and marketing team on materials and presentations for prospective clients.

**Qualifications & Skills**:

- Bachelor’s degree in Hospitality, Real Estate, Business, or a related field.
- Proven experience in guest relations, hospitality, or luxury customer service roles, preferably in real estate.
- Excellent communication and interpersonal skills, with the ability to engage with high-profile clients.
- Strong organizational skills and attention to detail.
- Proficiency in MS Office, CRM systems, and property management software.
- Fluent in English; additional languages are a plus.
- Ability to work in a fast-paced, dynamic environment and handle multiple tasks efficiently.

**Experience**

Minimum 2 Years of relevant experience, preferably in Real estate.

**Salary**

As per the company norms.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,838.21 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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