Associate I Tax/payroll

7 hours ago


Bengaluru Karnataka, India Alcon Full time

Summary of the Position:
A Entry Professional applies broad theoretical job knowledge typically obtained through advanced education.

Responsibilities typically include (core activities): All the below activities are monitored and guided by documentation and by an experienced team member to allow learning and growing- Day-to-day ticket resolution as part of support provided globally through Workday and Service Now to Alcon associates and managers across countries and languages; ownership of requests: solving cases, updating systems, providing updates, following instructions in agreed standards and timeframes- Act as first point of contact for questions from Alcon associates and managers and provide guidance on fundamental Payroll topics and issues- Payroll: Process payroll changes, following global and local processes and compliance guidelines and maintain confidentiality of employee data- Share ideas on continuous improvement and get guidance on forming solutions- Get to know and get familiar with the Root Cause analysis (with support and guidance)- Support the preparation and production of understandable documentation ( SOPs/ work instructions), people policies, procedures, handbooks, guidelines as required- Juggle the tasks according to priority- Handle client requests with agreed level of politeness and detail of response- Build a relation and work effectively within a team and also with other teams, supporting and respecting each other

Location - Hebbal, Bangalore

Shift timings
- 3:00 PM to 12:00 AM IST

OR

5:00 PM to 2:00 AM IST

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