National Information Officer

This position is located in the United Nations Information Centre in New Delhi (UNIC New Delhi), within the Information Centres Service (ICS) of the Strategic Communications Division (SCD) of the Department of Global Communications (DGC).

The UNIC is part of the global network of United Nations Information Centres (UNICs), and UNIC New Delhi is the principal source of information about the United Nations system in India and Bhutan. The UNIC is responsible for promoting public understanding and support for the aims and activities of the United Nations by communicating about its work and disseminating UN information materials to a local audience in English and local languages, including Hindi; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The UNIC New Delhi has been integrated with the Resident Coordinator Office (RCO) in India since the operationalization of the United Nations development system reform on 1 January 2019, with the Resident Coordinator, who leads the overall work of the United Nations team on the ground as the designated representative of the Secretary-General for development at the country level and the highest ranking official at the duty station.

The incumbent reports directly to the UNIC Director under the overall supervision of Chief of ICS.

**Responsibilities**:
Within delegated authority, the incumbent is responsible for the following duties:

- In line with the Global Communications Strategy of the United Nations and the UN and UN country team (UNCT) branding strategy, supports the development and implementation of country-wide communications campaigns and activities targeted to local audiences.
- Supports the design, implementation and monitoring of the UN joint communications strategy, which is aligned to the Global UN Communications strategy and based on the UN Sustainable Development Cooperation Framework.
- Supports UNIC's leading role on communications issues within the UNCT by convening and/or serving as the secretariat for the United Nations Communications Group (UNCG) at the country level in consultation with the UNIC Director, SCD senior managers at UNHQ, the Resident Coordinator and the RCO.
- Provides substantive support on potential issues, concerns and risks related to communications and advocacy, and suggests corrective actions.
- Supports the creation and dissemination of multimedia communications products as well as digital and social media products and activities in multiple languages.
- Maintains the integrated UNCT website and social media accounts in English and other languages, including Hindi, in line with UN Secretariat governance mechanisms, including those related to information security and using up-to-date social media and website practices.
- Identifies and uses innovative communications tools and methods and keeps pace with emerging technology to garner the largest possible outreach and effectiveness of UN communications.
- Drafts, at a high-quality level, in English and Hindi, various print and digital communication products; engages in public speaking opportunities with media, partners and local interlocutors; and conducts educational outreach activities, including Model UN conferences.
- Conducts media outreach, including by maintaining contacts with national and regional media in India, placing op-eds and arranging interviews, organizing press conferences and briefings and monitoring press coverage of UN issues.
- Initiates and sustains professional relationships with key constituencies and partners at the national and regional level and undertakes joint strategic activities with them; facilitates dialogues with partners to improve public engagement and increase understanding about the UN's work in India and Bhutan.
- Supports the UNIC Director in the day-to-day running of UNIC New Delhi, including in the administration of the UNIC, the planning and management of its overall activities and operational requirements, as well as in monitoring the UNIC’s output and reporting to DGC and RCO on a regular basis; may serve as a direct supervisor for some UNIC staff.
- Performs other functions and special duties, as required by the UNIC Director and DGC senior management as well as by the Resident Coordinator.

Competencies
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and