Customer Service/sales Assistant

2 weeks ago


Noida Uttar Pradesh, India Samshek Fashion Pvt Ltd Full time

**Job description**

**Job Summary**:
**Key Responsibilities**:

- **Customer Interaction**:

- Listen attentively to customers, understand their concerns, and provide accurate information and solutions.
- Maintain professionalism and empathy in all interactions, ensuring a positive customer experience.
- **Issue Resolution**:

- Identify and diagnose customer issues or complaints, escalating complex problems to senior support staff or relevant departments.
- Troubleshoot technical issues with products or services, guiding customers through resolution steps or arranging for technical support when necessary.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- **Product/Service Knowledge**:

- Develop a comprehensive understanding of the company's products or services, including features, benefits, pricing, and policies.
- Stay updated on product/service updates, changes, or enhancements to provide accurate information to customers.
- Educate customers on product usage, troubleshooting techniques, and best practices to maximize their satisfaction and usage.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9997086547


  • Customer Service

    2 weeks ago


    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...


  • uttar pradesh, India ThePetNest Full time

    Salary kLocation - Noida Sector 59 - Work From OfficeCompany DescriptionThePetNest is revolutionizing the pet care market in India by providing a reliable, tech-enabled ecosystem for pet parents. Offering services such as grooming, veterinary support, walking, boarding, and dog training across 25+ cities, ThePetNest ensures convenience and quality care. With...

  • Sales Assistant

    1 week ago


    Noida, Uttar Pradesh, India Convenieo Sales Private Limited Full time

    Convert customer leads from platforms like IndiaMART into vendor orders/B2B orders. Drive sales growth, build customer relationships. Prior experience in lead conversion, vendor management, and home improvement industry preferred. **Multiple work opportunities** **1. Lead Generation** **2. Field Sales** **3. Indiamart Panel** **4. Cold calling to potential...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time

    **Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...


  • Noida, Uttar Pradesh, India RAFDS PVT LTD Full time

    As a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and comprehensive product / service information to customers - Build relationships with customers -...


  • Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time

    **Full job description** **Automotive Customer Service Representative - Essential Duties** - Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. - Introduces customers to service and parts personnel, indicating shop...

  • Customer Service

    6 days ago


    Noida, India Insight Customer Call Solutions LTD Full time

    Roles and Responsibilities 1.Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3. Conveying verbal acknowledgments of offers to our Sales group for closing. 4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment,...


  • Noida, Uttar Pradesh, India Amar Ujala Publications Ltd Full time

    Provide accurate and timely information regarding products, services, policies, and procedures. - Identify and resolve customer complaints and issues efficiently. - Escalate complex problems to the appropriate departments when necessary. - Assist customers with placing orders, processing payments, and tracking shipments. - Address issues related to order...


  • Noida, Uttar Pradesh, India Appsierra Full time

    **Overview**: The Customer Service Executive Trainee will provide exceptional customer service, resolve inquiries, and assist in **lead generation and Telecalling**to support the sales team. **Key Responsibilities**: - Resolve customer issues and provide product information. - Process orders and maintain accurate customer records. - Identify potential...


  • Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    This is a full-time in-office role for a Customer Service Executive at Moxi Outsourcing located in Noida Sector-63. The job will be responsible for analysing business opportunities, providing information and confirming basic details of the customer and fixing appointment for our sales team. Ensuring customer satisfaction, delivering exceptional customer...