Guest Relation Executive

3 days ago

Surat Gujarat, India Whizlink Entertainment Pvt Ltd (BLACK BUNNY) Full time

Greeting guests as they arrive and welcoming them to the center.
- Building positive relationships with customers by engaging in friendly conversation and providing personalized service.
- Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner.
- Providing information about the center's attractions, rides, and activities, as well as any promotions or special offers.
- Upselling additional products or services to customers in a friendly and helpful manner.
- Handling customer transactions, including the sale of tickets and merchandise, and processing payments.
- Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff.
- Monitoring the overall guest experience and providing feedback to management on ways to improve it.
- Assisting with the setup and operation of special events or activities.
- Following all company policies and procedures, including those related to safety, security, and customer service.

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English, Hindi, Gujarati (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

**Speak with the employer**
+91 9081111367

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