Guest Relation Executive

2 days ago

Ahmedabad Gujarat, India Hyatt Regency Ahmedabad Full time

Summary

**Responsibilities**:

- **Guest Experience Enhancement**:

- Proactively engage with guests to understand their needs and preferences.
- Implement strategies to enhance the overall guest experience and exceed expectations.
- Handle guest inquiries, requests, and concerns with prompt and effective resolution.
- **Team Leadership**:

- Lead and motivate a team of guest relations professionals to deliver exceptional service.
- Conduct regular training sessions to ensure staff is well-versed in customer service standards and protocols.
- Foster a positive and collaborative team environment.
- **Communication and Coordination**:

- Effectively communicate with various departments to ensure seamless coordination for guest services.
- Liaise with housekeeping, front desk, and other relevant teams to address guest needs promptly.
- **Feedback Management**:

- Implement and manage guest feedback systems to gather insights for continuous improvement.
- Analyze feedback data to identify trends and areas for improvement, implementing corrective actions as needed.
- **Quality Assurance**:

- Implement and uphold quality assurance standards to maintain a high level of service excellence.
- Conduct regular audits to ensure adherence to established guest service protocols.
- **VIP and Special Events Coordination**:

- Coordinate VIP services and special events to enhance the guest experience.
- Work closely with the events team to ensure seamless execution of special arrangements.

**Qualifications**:

- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Proven experience in guest relations or hospitality management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced and dynamic environment.
- Problem-solving mindset and a proactive approach to guest satisfaction.

  • Guest Relation Executive

    1 week ago

    Ahmedabad, Gujarat, India Abbacus Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description: Guest Relation Executive (Restaurant)Position:Guest Relation Executive (GRE)Industry:Hospitality / RestaurantLocation:[Add Location]Experience:1–3 Years (or as required)About the RoleWe are looking for a well-spoken and customer-friendlyGuest Relation Executiveto manage front-of-house operations and ensure an excellent guest experience....

  • Guest Relations Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Burma Burma Restaurant & Tea Room Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionBurma Burma Restaurant & Tea Room is the only Pan India specialty Burmese cuisine restaurant and tea room, celebrating the culture, taste, and cooking styles of Burma. Founded by childhood friends Chirag Chhajer & Ankit Gupta, Burma Burma owns 18 restaurants and delivery kitchens across the country, bringing intriguing dishes from Burma to...

  • Guest Relations Executive

    6 days ago

    Ahmedabad, India Abbacus Technologies Full time

    Job Description Job Description: Guest Relation Executive (Restaurant) Position: Guest Relation Executive (GRE) Industry: Hospitality / Restaurant Location: Near to Rajpath Club Ahmedabad Experience: 13 Years (or as required) About the Role We are looking for a well-spoken and customer-friendly Guest Relation Executive to manage front-of-house operations and...

  • Guest Relation Executive

    1 week ago

    Vadodara, Gujarat, India Ten 11 Hospitality LLP Full time

    **Job Opening: Guest Relation Executive - Inej Executive Lounge, Vadodara** **Company**: Ten 11 Hospitality Pvt. Ltd. **Location**: Vadodara - Inej Executive Lounge **Position**: Guest Relation Executive (GRE) **Experience**: 1-3 years **Industry Preference**: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer Service **Role...

  • Guest Relation Executive

    5 days ago

    Ahmedabad, India Novotel Ahmedabad Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relation Executive

    5 days ago

    Gota, Ahmedabad, Gujarat, India Dakshin bhojnam Full time ₹ 1,80,000 - ₹ 2,64,000 per year

    Position: Guest Relation Associate (Fine Dine)Location: GotaJob Summary:We're looking for a well-groomed and confident Guest Relation Associate to deliver exceptional hospitality in our fine dining restaurant. The ideal candidate will greet and assist guests, manage reservations, handle feedback gracefully, and ensure a memorable dining experience.Key...

  • Guest Relation Executive

    5 days ago

    Surat, Gujarat, India Whizlink Entertainment Pvt Ltd (BLACK BUNNY) Full time

    As a Guest Relationship Executive in an amusement center, your primary role is to provide exceptional customer service and build positive relationships with visitors and guests. You will be responsible for ensuring that customers feel welcome, valued, and appreciated throughout their visit to the center. Some of the key responsibilities and duties of a...

  • Guest Relation Executive

    5 days ago

    Ahmedabad, Gujarat, India Burma Burma Restaurant & Tea Room Full time

    **Position: GRE / Hostess** **Department**: Front Office **Location**: Ahmedabad **Reports To**: Restaurant Manager **Job Summary**: The Guest Relations Executive (GRE) is responsible for ensuring a warm and welcoming experience for guests. This role involves handling guest inquiries, managing reservations, and addressing any concerns to enhance overall...

  • Guest Relation Executive

    1 week ago

    Ahmedabad, Gujarat, India Burma Burma Restaurant & Tea Room Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Position: GRE / Hostess Department: Front OfficeLocation: AhmedabadReports To: Restaurant ManagerJob Summary:The Guest Relations Executive (GRE) is responsible for ensuring a warm and welcoming experience for guests. This role involves handling guest inquiries, managing reservations, and addressing any concerns to enhance overall customer satisfaction.Key...

  • Guest Relations Associate

    3 days ago

    Ahmedabad, Gujarat, India Burma Burma Restaurant & Tea Room Full time

    **Key Responsibilities**: - Welcome and greet guests warmly upon arrival. - Escort guests to their tables/rooms or coordinate with relevant departments. - Assist guests with check-in/check-out procedures (if in hotel setup). - Address guest queries, concerns, and complaints promptly and professionally. - Maintain a high level of guest satisfaction through...