CRM Executive

2 weeks ago

Indore, India ClassMonitor Full time

Responsibilities

Cold call people using a given lead. Answer incoming calls from prospective customers. Use scripts to provide information about product’s features, prices, etc. and present their benefits. Ask pertinent questions to understand the customer’s requirements. Persuade the customer to buy by demonstrating how our products meet their needs. Record the customer’s personal information accurately in a computer system. Go the “extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and record useful information.

**Requirements**:
*
Proven experience as a telemarketer or similar sales/customer service role. Proven track record of successfully meeting sales quotas preferably over the phone. Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems. Excellent communication and presentation skills. Proficient in English. Skilled in negotiation and dealing with complaints. Persistent and results-oriented. Attractive fixed salary component plus performance based variable incentive.
*

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Indore, Indore - 452011, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

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