CRM Executive

2 weeks ago

Indore Madhya Pradesh, India Riseom Solutions Private Ltd Full time

ClassMonitor
About the Company
Founded in 2016, ClassMonitor is an ed-tech focused on creating interactive kit-based
programs that ensure rich, engaged learning, seamlessly blending traditional
approaches with new research-based pedagogical practices. ClassMonitor
creates learning products for young learners between the ages of 0 - 8 years.
ClassMonitor has a customer base in more than 700 cities in India and 20 other
We are looking for enthusiastic CRM Executives to generate sales either by cold calling
or answering requests in a fast-paced environment. You will be responsible for
influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to
understand the customer’s requirements in a short time and present solutions that meet
their needs.

**Responsibilities**:

- Cold call people using a given lead.
- Answer incoming calls from prospective customers.
- Use scripts to provide information about product’s features, prices, etc. and
present their benefits.
- Ask pertinent questions to understand the customer’s requirements.
Persuade the customer to buy by demonstrating how our products meet their
needs.
- Record the customer’s personal information accurately in a computer system.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and record useful information.
**Requirements**:

- Proven experience as a telemarketer or similar sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the
phone.
- Working knowledge of relevant computer programs (e.g. CRM software) and
telephone systems.
- Excellent communication and presentation skills.
- Proficient in English.
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
Attractive fixed salary component plus performance based variable incentive.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Indore, Madhya Pradesh (required)

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