CRM Executive

2 days ago

Indore Madhya Pradesh, India Rise and lead Full time

JD FOR CRM

LOCATION - INDORE

SALARY -15K-25K

EXPERINCE - 1YRS-2YRS

**Responsibilities**:

- Build and maintain strong, long-lasting relationships with key clients and stakeholders
- Serve as the primary point of contact for client inquiries and escalations, ensuring timely and effective resolution.
- Understand customer needs and objectives to propose tailored solutions and upsell additional products or services.
- Collaborate with sales teams to identify opportunities for new business within existing accounts.
- Monitor customer satisfaction metrics and implement strategies to improve overall customer experience.
- Utilize CRM software (e.g., Salesforce, HubSpot) to track interactions, manage leads, and forecast sales performance.
- Develop and deliver presentations and reports on account status, progress, and opportunities.
- Stay updated on industry trends and competitor activities to provide strategic recommendations.
- Handle 10-member team.
- Maintain MIS Report & Work on Sales Data, Quality Data, Replacement Data
- Working on Advance Excel.

WHATSAAP -9369588496

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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