CRM Executive

2 days ago

Indore Madhya Pradesh, India Airen group Full time

**Job Summary**:
**Key Responsibilities**:

- Maintain and update the customer database with accurate and timely data entry.
- Coordinate and execute field visits as per requirements.
- Support CRM campaigns, lead generation, and customer engagement initiatives.
- Prepare reports and dashboards to analyze customer trends and behaviors.
- Ensure data integrity and confidentiality while managing CRM systems.
- Provide on-ground support for events, product launches, and customer service drives.
- knowledge of CRM software, Farvision

**Key Skills Required**:

- **Data Entry & Database Management**: Proficient in MS Excel, CRM tools, and accurate typing skills.
- **Communication Skills**: Strong verbal and written communication in English and local language(s).
- **Field Work Readiness**: Willingness to travel locally for customer visits and relationship management.
- **Analytical Thinking**: Capable of generating reports and deriving insights from customer data.
- **Time Management**: Ability to prioritize tasks and manage multiple responsibilities effectively.
- **Tech Savvy**: Familiarity with CRM software is an added advantage.

**Qualifications**:

- Bachelor's degree
- 1-3 years of experience in a CRM, or field executive role.
- Freshers with relevant internships or strong communication and data handling skills may also apply.

**Preferred Attributes**:

- Detail-oriented with strong organizational skills.
- Comfortable with field visits and interacting with clients on-ground.
- Ability to work independently and as part of a team.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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