CRM Manager

4 days ago

Indore, India ClassMonitor Full time

ClassMonitor About the Company Founded in 2016, ClassMonitor is an Ed-tech focused on creating interactive kit-based programs that ensure rich, engaged learning, seamlessly blending traditional approaches with new research-based pedagogical practices. ClassMonitor creates learning products for young learners between the ages of 0 - 8 years. ClassMonitor has a customer base in more than 700 cities in India and 20 other countries. (www.classmonitor.com) We are looking for enthusiastic and result-oriented CRM Managers to generate sales and also work with Team Leads and executives to increase the revenue of the company. A successful CRM Manager must be friendly, persuasive and must possess good communication and team management skills. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. Salary - Up to 35k in hand plus performance-based incentives Location - Indore (M.P.) Immediate Joiners Preferred Responsibilities · Reach out to people using a given lead. · Answer incoming calls from prospective customers. · Use scripts to provide information about the product’s features, prices, etc. and present their benefits. · Ask pertinent questions to understand the customer’s requirements. · Persuade the customer to buy by demonstrating how our products meet their needs. · Record the customer’s personal information accurately in a computer system. · Go the “extra mile” to meet sales quota and facilitate future sales. · Keep records of calls and sales, and record useful information. Requirements · Proven experience as a telesales manager · Having experience in handling a team of at least · Proven track record of successfully meeting sales quotas, preferably over the phone. · Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems. · Excellent communication and presentation skills. · Good knowledge of the presentation of reports and using MS Office · Proficient in English. · Skilled in negotiation and dealing with complaints. · Persistent and results-oriented.

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