
Operations Executive
2 days ago
**Job Title**: Operations Executive - Orders
**Location**: Thane (W)
**Department**: Operations
**Salary**: 20k
**Job Summary**:
**Key Responsibilities**:
- Monitor and manage daily order processing from various sales channels (website, marketplaces, etc.)
- Coordinate with warehouse and logistics partners for timely order dispatch and delivery
- Track and update order status in internal systems and Excel trackers
- Reconcile dispatched vs undelivered/cancelled orders and update reports accordingly
- Maintain accurate records of orders, shipping data, and exceptions
- Work with the customer support team to resolve order-related queries or delays
- Generate daily, weekly, and monthly order and dispatch reports using Excel (including VLOOKUP, HLOOKUP, and Pivot Tables)
- Collaborate with cross-functional teams for smooth order fulfillment operations
- Identify process gaps and suggest improvements in the order management workflow
**Key Skills Required**:
- Strong proficiency in **Microsoft Excel** - especially VLOOKUP, HLOOKUP, and Pivot Tables
- Good understanding of e-commerce operations and order lifecycle
- Excellent communication and coordination skills
- Attention to detail and ability to handle high volumes of data and orders
- Ability to work under pressure and meet tight deadlines
**Qualifications & Experience**:
- HSC or Graduation is a must
- 1-2years of experience in e-commerce operations or order management
- Prior experience in a similar role will be an added advantage
Pay: ₹20,000.00 per month
Schedule:
- Day shift
Application Question(s):
- How many years of experience you have in ecommerce?
- Do you have knowledge of VLOOKUP, HLOOKUP & Pivot Table?
- Your Current CTC?
- Your Expected CTC?
- Your Location?
- Your Age?
Work Location: In person
Expected Start Date: 21/07/2025
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