Executive- Operations- Europe

20 hours ago

Thane, India RED CARPET TRAVELS PVT LTD Full time

**Job Title**: Europe & Scandinavia Operations Executive

**Department**: International Operations / Regional Management
**Reports to**: Regional Operations Manager / Director of International Operations
**Location**: [Company HQ or regional office]
**Employment Type**: Full-time

**Job Summary**:
The Europe & Scandinavia Operations Executive is responsible for overseeing, coordinating, and optimizing operational activities across European and Scandinavian markets. This role requires a strong understanding of regional business practices, regulatory frameworks, and customer service standards. The executive will ensure efficient execution of services, maintain compliance, liaise with local partners/vendors, and drive operational excellence across the region.

**Key Responsibilities: Operational Management**:

- Manage day-to-day operations across Europe and Scandinavia.
- Ensure timely and efficient delivery of products/services.
- Monitor supply chain, logistics, and vendor performance.
- Oversee budgeting, cost control, and resource allocation.

**Partner & Vendor Coordination**:

- Build and maintain relationships with local partners, suppliers, agents, and stakeholders.
- Negotiate contracts and service-level agreements (SLAs).
- Ensure partner compliance with company standards and local regulations.

**Compliance & Regulatory Oversight**:

- Stay up to date with EU and Scandinavian regulatory requirements (e.g., GDPR, customs, taxation, labor laws).
- Ensure all operations comply with local and international laws.

**Customer Service & Quality Control**:

- Monitor service quality and ensure customer satisfaction.
- Resolve escalations and support local teams with issue resolution.
- Implement continuous improvement strategies.

**Reporting & Analysis**:

- Prepare regular operational reports and performance dashboards.
- Conduct market and competitor analysis for process optimization.
- Track KPIs and suggest improvements.

**Cross-Functional Collaboration**:

- Work closely with Sales, Finance, Legal, and HR teams.
- Support new market entries, product launches, or strategic initiatives in the region.

Pay: ₹30,000.31 - ₹40,000.33 per month

**Benefits**:

- Paid sick time
- Paid time off

Work Location: In person

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